Gym and Fitness Studio HQ
Gyms and boutique fitness studios
Track memberships, freezes and churn, classes and trainers, and failed payments.
Use this templateGym and Fitness Studio HQ
Run the gym from one page. Members, their plans and their payments are linked, and every class or training session is a Booking. The Plans table shows churn and recurring value; Members shows who needs a call about a failed payment. Start on the Dashboard each morning.
Dashboard
Freezes and cancellations
Failed payment routine
Classes, trainers and capacity
Plans and pricing
What you sell, what it costs and how many members are on each plan.
| Plan | Category | Price (USD) | Billing | Minutes | Valid for (days) | Includes |
|---|---|---|---|---|---|---|
| Monthly unlimited | $59 | 0 | 30 | membership, monthly | ||
| Annual unlimited | $590 | 0 | 365 | membership, annual | ||
| Off-peak monthly | $39 | 0 | 30 | weekday daytime access only | ||
| 10-class pack | $120 | 60 | 90 | class pack, one-time | ||
| Personal training session | $65 | 60 | 1 | training, per visit | ||
| Day pass | $15 | 0 | 1 | drop-in, per visit |
Members
Everyone who has joined or enquired, with their plan, attendance and billing.
| Member | Type | Status | Plan | Phone | Joined | |
|---|---|---|---|---|---|---|
| Lucinda Fontaine | Monthly unlimited | (612) 555-0170 | lucinda.fontaine@inbox-mail.net | Sep 18, 2026 | ||
| Kwame Montague | Annual unlimited | (612) 555-0107 | kwame.montague@inbox-mail.net | Aug 2, 2026 | ||
| Fenella Valdez | Off-peak monthly | (612) 555-0144 | fenella.valdez@inbox-mail.net | Jun 16, 2026 | ||
| Leopold Eastwick | 10-class pack | (612) 555-0181 | leopold.eastwick@inbox-mail.net | Apr 30, 2026 | ||
| Imelda Lindqvist | Personal training session | (612) 555-0118 | imelda.lindqvist@inbox-mail.net | Mar 14, 2026 | ||
| Anders Sandoval | Day pass | (612) 555-0155 | anders.sandoval@inbox-mail.net | Jan 26, 2026 | ||
| Ottoline Boateng | Monthly unlimited | (612) 555-0192 | ottoline.boateng@inbox-mail.net | Dec 10, 2025 | ||
| Humphrey Ibarra | Annual unlimited | (612) 555-0129 | humphrey.ibarra@inbox-mail.net | Oct 24, 2025 |
Bookings
Classes, training sessions and tours on the calendar, with attendance.
| Booking | Status | Member | Plan | Coach | When | Kind |
|---|---|---|---|---|---|---|
| Personal training session - Montague | Completed | Kwame Montague | Personal training session | Soraya Bellamy | Oct 6, 2026 | |
| Personal training - Lindqvist | Completed | Imelda Lindqvist | Monthly unlimited | Henrik Aalto | Oct 9, 2026 | |
| Orientation - Ibarra | Completed | Humphrey Ibarra | Off-peak monthly | Lupe Fontanilla | Oct 11, 2026 | |
| Personal training session - Hartigan | Completed | Noor Hartigan | Personal training session | Soraya Bellamy | Oct 13, 2026 | |
| Class - Eriksen | Completed | Tobias Eriksen | Monthly unlimited | Henrik Aalto | Oct 15, 2026 | |
| Personal training - Valdez | No-show | Fenella Valdez | Off-peak monthly | Lupe Fontanilla | Oct 14, 2026 | |
| Personal training session - Sandoval | Cancelled | Anders Sandoval | Personal training session | Soraya Bellamy | Oct 16, 2026 | |
| Tour - Prescott | Booked | Tamsin Prescott | Monthly unlimited | Henrik Aalto | Oct 17, 2026 |
Payments
Charges, failed cards and refunds, tied to each client.
| Payment | Status | Member | Amount (USD) | Due | Method | Mark paid |
|---|---|---|---|---|---|---|
| PAY-2210 | Paid | Fenella Valdez | $39 | Sep 18, 2026 | — | |
| PAY-2211 | Paid | Humphrey Ibarra | $590 | Sep 20, 2026 | — | |
| PAY-2212 | Paid | Kasia Whitlock | $59 | Oct 4, 2026 | — | |
| PAY-2213 | Paid | Leopold Eastwick | $120 | Oct 8, 2026 | — | |
| PAY-2214 | Failed | Tamsin Prescott | $39 | Oct 15, 2026 | — | |
| PAY-2215 | Failed | Tobias Eriksen | $590 | Oct 17, 2026 | — | |
| PAY-2216 | Pending | Imelda Lindqvist | $65 | Oct 16, 2026 | — | |
| PAY-2217 | Pending | Desmond Aldercott | $120 | Oct 21, 2026 | — |
Bookings, payments and plan health at a glance.
| Booking | Status | Member | Plan | Coach | When | Kind |
|---|---|---|---|---|---|---|
| Personal training session - Montague | Completed | Kwame Montague | Personal training session | Soraya Bellamy | Oct 6, 2026 | |
| Personal training - Lindqvist | Completed | Imelda Lindqvist | Monthly unlimited | Henrik Aalto | Oct 9, 2026 | |
| Orientation - Ibarra | Completed | Humphrey Ibarra | Off-peak monthly | Lupe Fontanilla | Oct 11, 2026 | |
| Personal training session - Hartigan | Completed | Noor Hartigan | Personal training session | Soraya Bellamy | Oct 13, 2026 | |
| Class - Eriksen | Completed | Tobias Eriksen | Monthly unlimited | Henrik Aalto | Oct 15, 2026 | |
| Personal training - Valdez | No-show | Fenella Valdez | Off-peak monthly | Lupe Fontanilla | Oct 14, 2026 | |
| Personal training session - Sandoval | Cancelled | Anders Sandoval | Personal training session | Soraya Bellamy | Oct 16, 2026 | |
| Tour - Prescott | Booked | Tamsin Prescott | Monthly unlimited | Henrik Aalto | Oct 17, 2026 |
| Booking | Status | Member | Plan | Coach | When | Kind |
|---|---|---|---|---|---|---|
| Personal training session - Montague | Completed | Kwame Montague | Personal training session | Soraya Bellamy | Oct 6, 2026 | |
| Personal training - Lindqvist | Completed | Imelda Lindqvist | Monthly unlimited | Henrik Aalto | Oct 9, 2026 | |
| Orientation - Ibarra | Completed | Humphrey Ibarra | Off-peak monthly | Lupe Fontanilla | Oct 11, 2026 | |
| Personal training session - Hartigan | Completed | Noor Hartigan | Personal training session | Soraya Bellamy | Oct 13, 2026 | |
| Class - Eriksen | Completed | Tobias Eriksen | Monthly unlimited | Henrik Aalto | Oct 15, 2026 | |
| Personal training - Valdez | No-show | Fenella Valdez | Off-peak monthly | Lupe Fontanilla | Oct 14, 2026 | |
| Personal training session - Sandoval | Cancelled | Anders Sandoval | Personal training session | Soraya Bellamy | Oct 16, 2026 | |
| Tour - Prescott | Booked | Tamsin Prescott | Monthly unlimited | Henrik Aalto | Oct 17, 2026 |
| Payment | Status | Member | Amount (USD) | Due | Method | Mark paid |
|---|---|---|---|---|---|---|
| PAY-2210 | Paid | Fenella Valdez | $39 | Sep 18, 2026 | — | |
| PAY-2211 | Paid | Humphrey Ibarra | $590 | Sep 20, 2026 | — | |
| PAY-2212 | Paid | Kasia Whitlock | $59 | Oct 4, 2026 | — | |
| PAY-2213 | Paid | Leopold Eastwick | $120 | Oct 8, 2026 | — | |
| PAY-2214 | Failed | Tamsin Prescott | $39 | Oct 15, 2026 | — | |
| PAY-2215 | Failed | Tobias Eriksen | $590 | Oct 17, 2026 | — | |
| PAY-2216 | Pending | Imelda Lindqvist | $65 | Oct 16, 2026 | — | |
| PAY-2217 | Pending | Desmond Aldercott | $120 | Oct 21, 2026 | — |
Not yet marked
| Booking | Status | Member | Plan | Coach | When | Kind |
|---|---|---|---|---|---|---|
| Personal training session - Montague | Completed | Kwame Montague | Personal training session | Soraya Bellamy | Oct 6, 2026 | |
| Personal training - Lindqvist | Completed | Imelda Lindqvist | Monthly unlimited | Henrik Aalto | Oct 9, 2026 | |
| Orientation - Ibarra | Completed | Humphrey Ibarra | Off-peak monthly | Lupe Fontanilla | Oct 11, 2026 | |
| Personal training session - Hartigan | Completed | Noor Hartigan | Personal training session | Soraya Bellamy | Oct 13, 2026 | |
| Class - Eriksen | Completed | Tobias Eriksen | Monthly unlimited | Henrik Aalto | Oct 15, 2026 | |
| Personal training - Valdez | No-show | Fenella Valdez | Off-peak monthly | Lupe Fontanilla | Oct 14, 2026 | |
| Personal training session - Sandoval | Cancelled | Anders Sandoval | Personal training session | Soraya Bellamy | Oct 16, 2026 | |
| Tour - Prescott | Booked | Tamsin Prescott | Monthly unlimited | Henrik Aalto | Oct 17, 2026 |
My bookings
| Booking | Status | Member | Plan | Coach | When | Kind |
|---|---|---|---|---|---|---|
| Personal training session - Montague | Completed | Kwame Montague | Personal training session | Soraya Bellamy | Oct 6, 2026 | |
| Personal training - Lindqvist | Completed | Imelda Lindqvist | Monthly unlimited | Henrik Aalto | Oct 9, 2026 | |
| Orientation - Ibarra | Completed | Humphrey Ibarra | Off-peak monthly | Lupe Fontanilla | Oct 11, 2026 | |
| Personal training session - Hartigan | Completed | Noor Hartigan | Personal training session | Soraya Bellamy | Oct 13, 2026 | |
| Class - Eriksen | Completed | Tobias Eriksen | Monthly unlimited | Henrik Aalto | Oct 15, 2026 | |
| Personal training - Valdez | No-show | Fenella Valdez | Off-peak monthly | Lupe Fontanilla | Oct 14, 2026 | |
| Personal training session - Sandoval | Cancelled | Anders Sandoval | Personal training session | Soraya Bellamy | Oct 16, 2026 | |
| Tour - Prescott | Booked | Tamsin Prescott | Monthly unlimited | Henrik Aalto | Oct 17, 2026 |
Failed payments
| Payment | Status | Member | Amount (USD) | Due | Method | Mark paid |
|---|---|---|---|---|---|---|
| PAY-2210 | Paid | Fenella Valdez | $39 | Sep 18, 2026 | — | |
| PAY-2211 | Paid | Humphrey Ibarra | $590 | Sep 20, 2026 | — | |
| PAY-2212 | Paid | Kasia Whitlock | $59 | Oct 4, 2026 | — | |
| PAY-2213 | Paid | Leopold Eastwick | $120 | Oct 8, 2026 | — | |
| PAY-2214 | Failed | Tamsin Prescott | $39 | Oct 15, 2026 | — | |
| PAY-2215 | Failed | Tobias Eriksen | $590 | Oct 17, 2026 | — | |
| PAY-2216 | Pending | Imelda Lindqvist | $65 | Oct 16, 2026 | — | |
| PAY-2217 | Pending | Desmond Aldercott | $120 | Oct 21, 2026 | — |
Handle freezes cleanly and cancellations kindly. Most people who freeze come back.
Freezing a membership
Ask the member for the reason and the return date.
Set their status to Frozen and write the date in their notes.
Pause billing on the date they choose and note it on the next payment.
Set a reminder to message them a week before they return.
Cancelling
Offer a freeze or a cheaper plan first, once, without pressure.
Confirm the notice period and the last billing date.
Set the status to Cancelled and ask one question: what would have kept you?
A failed card is usually a new card, not a lost member. Call within two days.
Steps
Open Members and look for Fix payment in the Retention check column.
Call or text and ask them to update the card.
If it is fixed, mark the payment Paid.
After the second failure, pause class booking until it is resolved.
Tone
Always assume it was an expired card. Never say the word overdue on the first call.
Full classes keep the room feeling alive. Empty ones teach you what to move.
Every week
Review attendance for each class on the Bookings board.
Move or retire a class that averages under five people for a month.
Send trainers their schedule on Friday.
Trial offers
Book an orientation for every new member in their first week. Members who attend within seven days stay far longer.
What's inside
5 tables · 16 views · 1 form · 2 row actions · 1 agent5 pages
- Gym and Fitness Studio HQ
- Dashboard
- Freezes and cancellations
- Failed payment routine
- Classes, trainers and capacity
4 tables
- Plans and pricing2 views · 6 sample rows
- Members2 views · 14 sample rows
- Bookings7 views · 22 sample rows
- Payments5 views · 12 sample rows
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