Auto repair shop

Redbud Hollow Auto Repair · Auto repair shop · Greenville, SC

Rick Alvarez owns Redbud Hollow Auto Repair, a six-bay shop in Greenville, and he uses this to move every repair order from drop-off to pickup, with each customer's approval on record before a wrench turns.

Automotive Work ordersBoards4 tables · 5 views · 1 form · 1 dimension set · 1 portal · 1 dashboard · 1 digest · 1 notification · 1 stage rule set · 1 agent

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Shop board

Repair orders

Dropped off4

RO 2040: 2016 Honda CR-V, brake pads and rotorsGwendolyn Pembroke2016 Honda CR-V

RO 2041: 2015 Kia Sorento, check-engine light diagnosisPerpetua Dunmore2015 Kia Sorento

RO 2042: 2022 Chevrolet Equinox, oil change and multi-point inspectionChukwuma Ibekwe-Marsh2022 Chevrolet Equinox

RO 2043: 2017 Volkswagen Jetta, four-wheel alignmentSaskia Vandermolen2017 Volkswagen Jetta

Diagnosing5

RO 2044: 2012 Ford F-150, clutch replacementCasimir Ostrowski2012 Ford F-150

RO 2045: 2009 Volvo XC90, coolant leak repairSverre Lindgren2009 Volvo XC90

RO 2046: 2013 Jeep Wrangler, rear shocks and bushingsImelda Vasco-Pruitt2013 Jeep Wrangler

RO 2047: 2008 Buick Lucerne, transmission fluid serviceWinifred Harlowe-Kim2008 Buick Lucerne

RO 2048: 2014 Ram 1500, oxygen sensor replacementLeander Ashworth-Gill2014 Ram 1500

Needs approval6

RO 2049: 2018 Toyota Camry, brake pads and rotorsFolasade Adeyemi-Cross2018 Toyota Camry

RO 2050: 2014 Chevrolet Silverado, alternator replacementBartholomew Thorsby2014 Chevrolet Silverado

RO 2051: 2011 Nissan Altima, timing belt and water pumpRaimundo Ferreira-Hale2011 Nissan Altima

RO 2052: 2012 Audi A4, front struts and mountsThaddeus Penhallow2012 Audi A4

RO 2053: 2015 Subaru Outback, starter motor replacementLudmila Kowalski-Boone2015 Subaru Outback

1 more

Approved4

RO 2055: 2017 Mazda CX-5, battery and terminal replacementOdalys Whitlock-Ng2017 Mazda CX-5

RO 2056: 2021 Ford Escape, tire rotation and balanceNnamdi Achebe-Lowry2021 Ford Escape

RO 2057: 2010 Toyota Tacoma, front struts and mountsTobiah Brandtner-Okoye2010 Toyota Tacoma

RO 2058: 2019 Honda Civic, brake pads and rotorsAnnelise Sorensen-Dube2019 Honda Civic

In the bay6

RO 2059: 2016 Dodge Grand Caravan, transmission fluid serviceMateo Quintana-Frost2016 Dodge Grand Caravan

RO 2060: 2020 Hyundai Elantra, oil change and multi-point inspectionEsperanza Montoya-Bell2020 Hyundai Elantra

RO 2061: 2020 Kia Telluride, four-wheel alignmentTemperance Oyelowo-Ray2020 Kia Telluride

RO 2062: 2016 Honda CR-V, battery and terminal replacementGwendolyn Pembroke2016 Honda CR-V

RO 2063: 2019 Subaru Forester, check-engine light diagnosisCasimir Ostrowski2019 Subaru Forester

1 more

Ready for pickup5

RO 2065: 2015 Kia Sorento, a/c recharge and leak checkPerpetua Dunmore2015 Kia Sorento

RO 2066: 2013 Jeep Wrangler, tire rotation and balanceImelda Vasco-Pruitt2013 Jeep Wrangler

RO 2067: 2008 Buick Lucerne, coolant leak repairWinifred Harlowe-Kim2008 Buick Lucerne

RO 2068: 2014 Ram 1500, brake pads and rotorsLeander Ashworth-Gill2014 Ram 1500

RO 2069: 2012 Audi A4, oil change and multi-point inspectionThaddeus Penhallow2012 Audi A4

Picked up6

RO 2070: 2010 Toyota Tacoma, alternator replacementTobiah Brandtner-Okoye2010 Toyota Tacoma

RO 2071: 2018 Toyota Camry, oil change and multi-point inspectionFolasade Adeyemi-Cross2018 Toyota Camry

RO 2072: 2012 Ford F-150, brake pads and rotorsCasimir Ostrowski2012 Ford F-150

RO 2073: 2019 Honda Civic, tire rotation and balanceAnnelise Sorensen-Dube2019 Honda Civic

RO 2074: 2015 Subaru Outback, timing belt and water pumpLudmila Kowalski-Boone2015 Subaru Outback

1 more

Tables

Repair orders

36 sample rows · 14 columns

Every job in the shop from the minute the keys land on the counter until the owner drives away.

Repair order	Customer	Vehicle	What it needs	Stage	Dropped off	Promised by
RO 2050: 2014 Chevrolet Silverado, alternator replacement	Bartholomew Thorsby	2014 Chevrolet Silverado	Alternator replacement	Needs approval	Oct 15, 11:50 AM	Oct 21, 9:00 PM
RO 2052: 2012 Audi A4, front struts and mounts	Thaddeus Penhallow	2012 Audi A4	Front struts and mounts	Needs approval	Oct 15, 12:40 PM	Oct 23, 9:00 PM
RO 2049: 2018 Toyota Camry, brake pads and rotors	Folasade Adeyemi-Cross	2018 Toyota Camry	Brake pads and rotors	Needs approval	Oct 16, 12:00 PM	Oct 21, 9:00 PM
RO 2051: 2011 Nissan Altima, timing belt and water pump	Raimundo Ferreira-Hale	2011 Nissan Altima	Timing belt and water pump	Needs approval	Oct 16, 1:30 PM	Oct 23, 9:00 PM
RO 2054: 2018 Nissan Rogue, a/c recharge and leak check	Marisol Delacruz-Tate	2018 Nissan Rogue	A/C recharge and leak check	Needs approval	Oct 16, 5:15 PM	Oct 22, 9:00 PM
RO 2053: 2015 Subaru Outback, starter motor replacement	Ludmila Kowalski-Boone	2015 Subaru Outback	Starter motor replacement	Needs approval	Oct 17, 3:00 PM	Oct 21, 9:00 PM

Customers

22 sample rows · 9 columns

Everyone who has brought a car to the shop, how they like to be reached and what they have spent.

Name	Customer number	Phone	Email	Likes to be reached by	First visit	Vehicles
Annelise Sorensen-Dube	RH-1013	(864) 555-0162	annelise.sorensendube@pinecrestbox.net	Text	Apr 26, 2025	2019 Honda Civic
Bartholomew Thorsby	RH-1006	(864) 555-0155	bartholomew.thorsby@bluegrassinbox.org	Phone	Mar 23, 2020	2014 Chevrolet Silverado
Casimir Ostrowski	RH-1002	(864) 555-0151	casimir.ostrowski@foothillpost.com	Phone	Jan 17, 2021	2012 Ford F-150, 2019 Subaru Forester
Chukwuma Ibekwe-Marsh	RH-1016	(864) 555-0165	chukwuma.ibekwemarsh@pinecrestbox.net	Text	Jan 31, 2026	2022 Chevrolet Equinox
Esperanza Montoya-Bell	RH-1005	(864) 555-0154	esperanza.montoyabell@foothillpost.com	Text	Jan 16, 2025	2020 Hyundai Elantra
Folasade Adeyemi-Cross	RH-1003	(864) 555-0152	folasade.adeyemicross@bluegrassinbox.org	Text	May 1, 2024	2018 Toyota Camry
Gwendolyn Pembroke	RH-1001	(864) 555-0150	gwendolyn.pembroke@pinecrestbox.net	Text	Dec 18, 2022	2016 Honda CR-V
Imelda Vasco-Pruitt	RH-1011	(864) 555-0160	imelda.vascopruitt@foothillpost.com	Text	Jul 6, 2023	2013 Jeep Wrangler
Leander Ashworth-Gill	RH-1018	(864) 555-0167	leander.ashworthgill@bluegrassinbox.org	Phone	Jun 1, 2022	2014 Ram 1500
Ludmila Kowalski-Boone	RH-1022	(864) 555-0171	ludmila.kowalskiboone@pinecrestbox.net	Phone	Sep 9, 2022	2015 Subaru Outback
Marisol Delacruz-Tate	RH-1019	(864) 555-0168	marisol.delacruztate@pinecrestbox.net	Text	Jun 25, 2025	2018 Nissan Rogue
Mateo Quintana-Frost	RH-1014	(864) 555-0163	mateo.quintanafrost@foothillpost.com	Email	Oct 14, 2023	2016 Dodge Grand Caravan

10 more rows

Vehicles

23 sample rows · 5 columns

Every car and truck the shop has worked on, with its plate and the miles at the last visit.

Vehicle	Plate	Miles at last visit	Owner	Repair orders
2008 Buick Lucerne	RHH-4036	98,400	Winifred Harlowe-Kim	RO 2047: 2008 Buick Lucerne, transmission fluid service, RO 2067: 2008 Buick Lucerne, coolant leak repair
2009 Volvo XC90	RHH-4025	172,900	Sverre Lindgren	RO 2045: 2009 Volvo XC90, coolant leak repair, RO 2064: 2009 Volvo XC90, brake pads and rotors
2010 Toyota Tacoma	RHH-4033	189,400	Tobiah Brandtner-Okoye	RO 2057: 2010 Toyota Tacoma, front struts and mounts, RO 2070: 2010 Toyota Tacoma, alternator replacement
2011 Nissan Altima	RHH-4029	151,000	Raimundo Ferreira-Hale	RO 2051: 2011 Nissan Altima, timing belt and water pump
2012 Audi A4	RHH-4041	132,500	Thaddeus Penhallow	RO 2052: 2012 Audi A4, front struts and mounts, RO 2069: 2012 Audi A4, oil change and multi-point inspection
2012 Ford F-150	RHH-4022	164,200	Casimir Ostrowski	RO 2044: 2012 Ford F-150, clutch replacement, RO 2072: 2012 Ford F-150, brake pads and rotors
2013 Jeep Wrangler	RHH-4032	128,800	Imelda Vasco-Pruitt	RO 2046: 2013 Jeep Wrangler, rear shocks and bushings, RO 2066: 2013 Jeep Wrangler, tire rotation and balance
2014 Chevrolet Silverado	RHH-4027	141,300	Bartholomew Thorsby	RO 2050: 2014 Chevrolet Silverado, alternator replacement
2014 Ram 1500	RHH-4039	147,100	Leander Ashworth-Gill	RO 2048: 2014 Ram 1500, oxygen sensor replacement, RO 2068: 2014 Ram 1500, brake pads and rotors
2015 Kia Sorento	RHH-4030	109,700	Perpetua Dunmore	RO 2041: 2015 Kia Sorento, check-engine light diagnosis, RO 2065: 2015 Kia Sorento, a/c recharge and leak check
2015 Subaru Outback	RHH-4043	112,800	Ludmila Kowalski-Boone	RO 2053: 2015 Subaru Outback, starter motor replacement, RO 2074: 2015 Subaru Outback, timing belt and water pump
2016 Dodge Grand Caravan	RHH-4035	123,600	Mateo Quintana-Frost	RO 2059: 2016 Dodge Grand Caravan, transmission fluid service

11 more rows

Also included

Shop boardStage rules
My car at Redbud HollowClient portal
Estimates waiting on a yesDigest
Estimate readyNotificationWhen an order reaches Needs approval, the service advisor is told to call the customer.

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Triumph Bonneville T120: Oil and filter change	WO-26-401	Oil and filter change
Honda CB500X: Tires mounted and balanced	WO-26-402	Tires mounted and balanced
Yamaha MT-07: Chain and sprockets	WO-26-403	Chain and sprockets
Ducati Monster 821: Annual service	WO-26-404	Annual service

Ansel Wickersham	+1 208 555 0110	ansel.wickersham@ridgelinepostbox.net
Rosalind Tennyson	+1 208 555 0111	rosalind.tennyson@ridgelinepostbox.net
Dario Fontaine-Ruiz	+1 208 555 0112	dario.fontaineruiz@ridgelinepostbox.net
Imogen Kestrelwood	+1 208 555 0113	imogen.kestrelwood@ridgelinepostbox.net

Squealing brakes before the school run are a warning, not a quirk	LL-2301	Facebook post
August letter: get the brakes looked at before school starts	LL-2306	Newsletter
How we measure brake pad thickness, in millimetres	LL-2311	Instagram post
Brake inspection with every oil change through Labor Day	LL-2316	Google Business post

Tomas Reyes-Whitlock	Master technician	Full-time
Anneliese Brodkin	Master technician	Full-time
Kwabena Pettigrew	Master technician	Full-time
Ravenna Quennell-Abioye	Line technician	Full-time

Charged twice for the September renewal	JC-26-101	Billing question
Wants to upgrade to Shine	JC-26-102	Plan change
Scratch on the rear quarter panel	JC-26-103	Damage claim
Brush left streaks across the hood	JC-26-104	Tunnel complaint

Triple foam conditioner	CW-4102	Soaps and chemicals
High-pH presoak	CW-4107	Soaps and chemicals
Low-pH presoak	CW-4113	Soaps and chemicals
Wheel cleaner, acid-free	CW-4121	Soaps and chemicals

Shop board

Tables

Repair orders

Customers

Vehicles

Also included

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