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Auto repair shop

Birchcombe Ridge Auto Repair · Auto repair shop · Boise, ID

Matthias Mbatha is the service manager at Birchcombe Ridge Auto Repair, a six-bay auto repair shop in Boise, and he relies on this to turn each first request into a booked repair order, with web forms, phone calls and walk-ins all landing in the same place.

AutomotiveIntakeForms5 tables · 6 views · 2 forms · 1 dashboard · 1 digest · 1 document · 1 notification · 2 stage rule sets · 1 row action · 1 agent
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Request board

Repair requests
New request8
Ansel Wickersham+1 208 555 0110ansel.wickersham@ridgelinepostbox.net
Rosalind Tennyson+1 208 555 0111rosalind.tennyson@ridgelinepostbox.net
Dario Fontaine-Ruiz+1 208 555 0112dario.fontaineruiz@ridgelinepostbox.net
Imogen Kestrelwood+1 208 555 0113imogen.kestrelwood@ridgelinepostbox.net
Bashir Alhamdani+1 208 555 0114bashir.alhamdani@ridgelinepostbox.net
3 more
Contacted6
Kiran Venkataraman+1 208 555 0118kiran.venkataraman@ridgelinepostbox.net
Lorna Strathmore+1 208 555 0119lorna.strathmore@ridgelinepostbox.net
Evander Mapes+1 208 555 0120evander.mapes@ridgelinepostbox.net
Chidinma Obiora+1 208 555 0121chidinma.obiora@ridgelinepostbox.net
Gunnar Halvorsrud+1 208 555 0122gunnar.halvorsrud@ridgelinepostbox.net
1 more
Booked7
Wolfgang Eisenhower-Cho+1 208 555 0124wolfgang.eisenhowercho@ridgelinepostbox.net
Tamika Rutledge+1 208 555 0125tamika.rutledge@ridgelinepostbox.net
Cormac Brannock+1 208 555 0126cormac.brannock@ridgelinepostbox.net
Nadezhda Orlovsky+1 208 555 0127nadezhda.orlovsky@ridgelinepostbox.net
Percival Ashgrove+1 208 555 0128percival.ashgrove@ridgelinepostbox.net
2 more
Dropped off3
Aiyana Redcloud-Bell+1 208 555 0131aiyana.redcloudbell@ridgelinepostbox.net
Florian Lindemann+1 208 555 0132florian.lindemann@ridgelinepostbox.net
Beatrix Okonjo+1 208 555 0133beatrix.okonjo@ridgelinepostbox.net
Repair order opened10
Anselmo Quiroga+1 208 555 0134anselmo.quiroga@ridgelinepostbox.net
Philippa Coldwater+1 208 555 0135philippa.coldwater@ridgelinepostbox.net
Jamal Whitfield-Osei+1 208 555 0136jamal.whitfieldosei@ridgelinepostbox.net
Greta Lundquist+1 208 555 0137greta.lundquist@ridgelinepostbox.net
Emeric Valcourt+1 208 555 0138emeric.valcourt@ridgelinepostbox.net
5 more
Declined2
Rhiannon Gethin+1 208 555 0144rhiannon.gethin@ridgelinepostbox.net
Alistair Poole-Nakamura+1 208 555 0145alistair.poolenakamura@ridgelinepostbox.net

Tables

Repair requests

36 sample rows · 17 columns

Every request for a repair, whether it came from the website, a call or the counter.

CustomerMobile phoneEmailYearMakeModelOdometer
Rosalind Tennyson+1 208 555 0111rosalind.tennyson@ridgelinepostbox.net2,019ToyotaRAV462,100
Ansel Wickersham+1 208 555 0110ansel.wickersham@ridgelinepostbox.net2,016SubaruOutback118,400
Aiyana Redcloud-Bell+1 208 555 0131aiyana.redcloudbell@ridgelinepostbox.net2,016FordExplorer119,500
Bashir Alhamdani+1 208 555 0114bashir.alhamdani@ridgelinepostbox.net2,008HondaAccord204,300
Imogen Kestrelwood+1 208 555 0113imogen.kestrelwood@ridgelinepostbox.net2,021HyundaiTucson38,700
Dario Fontaine-Ruiz+1 208 555 0112dario.fontaineruiz@ridgelinepostbox.net2,012FordF-150171,900
Yolanda Pettibone+1 208 555 0117yolanda.pettibone@ridgelinepostbox.net2,020KiaSorento51,800
Beatrix Okonjo+1 208 555 0133beatrix.okonjo@ridgelinepostbox.net2,019HyundaiSanta Fe58,400
Marisol Quenneville+1 208 555 0115marisol.quenneville@ridgelinepostbox.net2,018JeepWrangler74,500
Thaddeus Brightwater+1 208 555 0116thaddeus.brightwater@ridgelinepostbox.net2,015ChevroletSilverado 1500133,200
Florian Lindemann+1 208 555 0132florian.lindemann@ridgelinepostbox.net2,013Toyota4Runner163,200
Evander Mapes+1 208 555 0120evander.mapes@ridgelinepostbox.net2,022Ram150024,600

24 more rows

Repair orders

24 sample rows · 13 columns

The jobs in the shop, from estimate to pickup, with what was billed for labor and parts.

Order numberCustomerVehicleStatusOpenedPromisedBay
RO-4410Anselmo Quiroga7MHZ688Picked upOct 7, 2026Oct 12, 2026Bay 2
RO-4414Philippa Coldwater8TSE825Picked upOct 6, 2026Oct 9, 2026Bay 4
RO-4418Jamal Whitfield-Osei9ADJ962Ready for pickupOct 9, 2026Oct 19, 2026Bay 1
RO-4422Greta Lundquist1HOO199In bayOct 12, 2026Oct 19, 2026Bay 5
RO-4426Emeric Valcourt2OZT336Picked upOct 8, 2026Oct 13, 2026Bay 3
RO-4430Nuala Haddington-Pryce3VKY473Waiting on partsOct 13, 2026Oct 21, 2026Bay 6
RO-4434Barnaby Tolland4CVD610In bayOct 14, 2026Oct 20, 2026Bay 2
RO-4438Xiomara Castellanos-Webb5JGI747Ready for pickupOct 14, 2026Oct 19, 2026Bay 4
RO-4442Leopold Draycott6QRN884In bayOct 15, 2026Oct 19, 2026Bay 3
RO-4446Ludmila Corbett-Haynes7XCS121ApprovedOct 15, 2026Oct 21, 2026Bay 1
RO-4300Oksana Melnychuk1SJH532Picked upOct 5, 2026Oct 7, 2026Bay 1
RO-4305Hollis Prewitt2ZUM669Picked upOct 6, 2026Oct 8, 2026Bay 3

12 more rows

Customers

22 sample rows · 6 columns

People and fleets who have had a car in the shop.

CustomerCustomer numberMobile phoneEmailBest way to reachAccount type
Anselmo QuirogaBRA-2101+1 208 555 0134anselmo.quiroga@ridgelinepostbox.netTextPersonal
Philippa ColdwaterBRA-2103+1 208 555 0135philippa.coldwater@ridgelinepostbox.netPhone callPersonal
Jamal Whitfield-OseiBRA-2105+1 208 555 0136jamal.whitfieldosei@ridgelinepostbox.netEmailPersonal
Greta LundquistBRA-2107+1 208 555 0137greta.lundquist@ridgelinepostbox.netTextPersonal
Emeric ValcourtBRA-2109+1 208 555 0138emeric.valcourt@ridgelinepostbox.netPhone callPersonal
Nuala Haddington-PryceBRA-2111+1 208 555 0139nuala.haddingtonpryce@ridgelinepostbox.netEmailPersonal
Barnaby TollandBRA-2113+1 208 555 0140barnaby.tolland@ridgelinepostbox.netTextPersonal
Xiomara Castellanos-WebbBRA-2115+1 208 555 0141xiomara.castellanoswebb@ridgelinepostbox.netPhone callPersonal
Leopold DraycottBRA-2117+1 208 555 0142leopold.draycott@ridgelinepostbox.netEmailPersonal
Ludmila Corbett-HaynesBRA-2119+1 208 555 0143ludmila.corbetthaynes@ridgelinepostbox.netTextPersonal
Oksana MelnychukBRA-1101+1 208 555 0146oksana.melnychuk@ridgelinepostbox.netTextFleet
Hollis PrewittBRA-1104+1 208 555 0147hollis.prewitt@ridgelinepostbox.netPhone callPersonal

10 more rows

Vehicles

24 sample rows · 7 columns

Every car and van the shop has worked on, found by its plate.

PlateCustomerYearMakeModelOdometerOwner type
1DEA865Magnus Oyelowo-Fisk2,021KiaTelluride29,800Personal
1GFR730Oksana Melnychuk2,009FordEconoline201,400Fleet
1HOO199Greta Lundquist2,021ToyotaHighlander33,200Personal
1SJH532Oksana Melnychuk2,015ToyotaSienna134,800Personal
2KPF102Calliope Strand2,017VolkswagenAtlas76,900Personal
2NQW867Ulises Bautista-Crowe2,019RamProMaster88,800Fleet
2OZT336Emeric Valcourt2,015JeepGrand Cherokee109,800Personal
2ZUM669Hollis Prewitt2,017FordFusion98,200Personal
3GFR806Delphine Aubuchon2,019ChevroletColorado64,700Personal
3RAK239Desmond Aldershot2,013GMCTerrain139,500Fleet
3VKY473Nuala Haddington-Pryce2,018FordRanger71,200Personal
4CVD610Barnaby Tolland2,010NissanAltima192,400Personal

12 more rows

Also included

  • Request boardStage rules
  • Shop floorStage rules
  • Repair estimateDocumentThe estimate sent to a customer before any work is approved.
  • Booked requestNotificationWhen a request is booked, the parts counter is asked to check for what the job will need.
  • Mark contactedRow action
  • Morning callsDigest

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