Primary care practice

Linden Hollow Family Medicine · Primary care practice · Asheville, NC

Marisol Teague is the practice manager at Linden Hollow Family Medicine, a four-provider primary-care practice in Asheville, and she uses this to run the week from one place: who is on the schedule, what each visit billed and collected, which patients are due back, and which referrals are still waiting on a specialist.

Healthcare SchedulingGoverned columns7 tables · 6 views · 2 forms · 1 dimension set · 1 booking page · 1 dashboard · 1 document · 1 notification · 2 stage rule sets · 1 row action · 1 agent

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Patient panel

Patients

Patient name	Chart number	Date of birth	Sex assigned at birth	Mobile phone	Email	Preferred language
Anders Lindqvist	LHF-10515	Apr 30, 1950	Male	+1 828 555 0125	a.lindqvist@frenchbroadpost.com	English
Anna Kowalski	LHF-10585	Dec 28, 1973	Female	+1 828 555 0135	a.kowalski@frenchbroadpost.com	English
Britt Halvorsen	LHF-10410	Mar 11, 1984	Female	+1 828 555 0110	britt.halvorsen@hollowcreekmail.net	English
Camila Reyes	LHF-10508	Aug 8, 2001	Female	+1 828 555 0124	camila.reyes@hollowcreekmail.net	Spanish
Chidi Okafor	LHF-10445	Apr 5, 1979	Male	+1 828 555 0115	c.okafor@frenchbroadpost.com	English
Cole Abernathy	LHF-10494	Jan 25, 1982	Male	+1 828 555 0122	cole.abernathy@hollowcreekmail.net	English
Dale Pruitt	LHF-10438	Jun 23, 1965	Male	+1 828 555 0114	dale.pruitt@hollowcreekmail.net	English
Doris Whitaker	LHF-10613	Feb 11, 1946	Female	+1 828 555 0139	d.whitaker@frenchbroadpost.com	English
Erik Bjornson	LHF-10564	Oct 10, 1977	Male	+1 828 555 0132	erik.bjornson@hollowcreekmail.net	English
Glenn McAlister	LHF-10424	Jan 17, 1952	Male	+1 828 555 0112	glenn.mcalister@hollowcreekmail.net	English
Harold Greer	LHF-10578	Mar 19, 1955	Male	+1 828 555 0134	harold.greer@hollowcreekmail.net	English
James Redcloud	LHF-10592	Jun 2, 1989	Male	+1 828 555 0136	james.redcloud@hollowcreekmail.net	English

18 more rows

Tables

Patients

30 sample rows · 16 columns

Everyone on the practice's panel, from a new-patient call to an established chart due for recall.

Patient name	Chart number	Date of birth	Sex assigned at birth	Mobile phone	Email	Preferred language
Anders Lindqvist	LHF-10515	Apr 30, 1950	Male	+1 828 555 0125	a.lindqvist@frenchbroadpost.com	English
Anna Kowalski	LHF-10585	Dec 28, 1973	Female	+1 828 555 0135	a.kowalski@frenchbroadpost.com	English
Britt Halvorsen	LHF-10410	Mar 11, 1984	Female	+1 828 555 0110	britt.halvorsen@hollowcreekmail.net	English
Camila Reyes	LHF-10508	Aug 8, 2001	Female	+1 828 555 0124	camila.reyes@hollowcreekmail.net	Spanish
Chidi Okafor	LHF-10445	Apr 5, 1979	Male	+1 828 555 0115	c.okafor@frenchbroadpost.com	English
Cole Abernathy	LHF-10494	Jan 25, 1982	Male	+1 828 555 0122	cole.abernathy@hollowcreekmail.net	English
Dale Pruitt	LHF-10438	Jun 23, 1965	Male	+1 828 555 0114	dale.pruitt@hollowcreekmail.net	English
Doris Whitaker	LHF-10613	Feb 11, 1946	Female	+1 828 555 0139	d.whitaker@frenchbroadpost.com	English
Erik Bjornson	LHF-10564	Oct 10, 1977	Male	+1 828 555 0132	erik.bjornson@hollowcreekmail.net	English
Glenn McAlister	LHF-10424	Jan 17, 1952	Male	+1 828 555 0112	glenn.mcalister@hollowcreekmail.net	English
Harold Greer	LHF-10578	Mar 19, 1955	Male	+1 828 555 0134	harold.greer@hollowcreekmail.net	English
James Redcloud	LHF-10592	Jun 2, 1989	Male	+1 828 555 0136	james.redcloud@hollowcreekmail.net	English

18 more rows

Appointments

45 sample rows · 12 columns

Every visit on the schedule: who, with whom, what was billed and what the patient paid at the desk.

Visit	Patient	Provider	Visit time	Visit type	Status	Services billed
Abernathy, Cole — Follow-up, 08:40	Cole Abernathy	Dr. Hannah Whitfield	Oct 29, 12:40 PM	Follow-up	Booked	99213 — Established patient visit, low complexity
Haddad, Nadia — Immunization, 13:30	Nadia Haddad	Dr. Samuel Osei	Oct 28, 5:30 PM	Immunization	Booked
Lindqvist, Anders — Follow-up, 09:00	Anders Lindqvist	Dr. Samuel Osei	Oct 27, 1:00 PM	Follow-up	Booked	99214 — Established patient visit, moderate complexity
Castillo, Marco — Follow-up, 16:00	Marco Castillo	Jordan Tran	Oct 26, 8:00 PM	Follow-up	Booked	99213 — Established patient visit, low complexity
Whitaker, Doris — Medicare wellness, 10:00	Doris Whitaker	Dr. Samuel Osei	Oct 23, 2:00 PM	Medicare wellness	Booked	G0439 — Medicare annual wellness visit, subsequent
Mbeki, Thandiwe — Telehealth, 08:30	Thandiwe Mbeki	Meredith Larkin	Oct 22, 12:30 PM	Telehealth	Booked	99213 — Established patient visit, low complexity
Thibodeaux, Renee — Follow-up, 11:20	Renee Thibodeaux	Dr. Hannah Whitfield	Oct 21, 3:20 PM	Follow-up	Booked	99213 — Established patient visit, low complexity
Nguyen, Thao — Immunization, 11:40	Thao Nguyen	Jordan Tran	Oct 20, 3:40 PM	Immunization	Booked
Garrison, Wade — Annual physical, 10:20	Wade Garrison	Jordan Tran	Oct 20, 2:20 PM	Annual physical	Booked	99396 — Preventive visit, established, age 40–64
Kowalski, Anna — Follow-up, 15:00	Anna Kowalski	Dr. Hannah Whitfield	Oct 19, 7:00 PM	Follow-up	Booked	99213 — Established patient visit, low complexity
O'Connell, Patrick — Follow-up, 14:20	Patrick O'Connell	Dr. Hannah Whitfield	Oct 19, 6:20 PM	Follow-up	Confirmed	99214 — Established patient visit, moderate complexity
Washington, Terrence — Follow-up, 13:40	Terrence Washington	Dr. Samuel Osei	Oct 19, 5:40 PM	Follow-up	Booked	99214 — Established patient visit, moderate complexity

33 more rows

Providers

4 sample rows · 6 columns

The clinicians who carry a panel and see patients on the schedule.

Provider	Team member	Credentials	Specialty	Accepting new patients	Clinic days
Dr. Hannah Whitfield	Hannah Whitfield	MD	Family medicine	Yes	MonTueWedThu
Dr. Samuel Osei	Samuel Osei	DO	Family medicine	No	MonWedThuFri
Meredith Larkin	Meredith Larkin	FNP-C	Women's health	Yes	TueWedFri
Jordan Tran	Jordan Tran	PA-C	Family medicine	Yes	MonTueThuFri

Insurance plans

6 sample rows · 7 columns

The plans the practice bills, with the copay the desk collects for each.

Plan	Payer	Plan type	Primary care copay	Specialist copay	Provider services line	In network
Piedmont Health Alliance PPO	Piedmont Health Alliance	PPO	$25	$50	+1 800 555 0161	Yes
Carolina Summit HMO	Carolina Summit Health	HMO	$20	$40	+1 800 555 0162	Yes
Mountain State Medicare Advantage	Mountain State Senior Plans	Medicare Advantage	$0	$15	+1 800 555 0163	Yes
Laurel Care Partners (Medicaid)	Laurel Care Partners	Medicaid managed care	$0	$0	+1 800 555 0164	Yes
Tar River Employers Choice PPO	Tar River Benefits Trust	PPO	$35	$60	+1 800 555 0165	No
Self-pay	None — patient pays at visit	Self-pay	$95	$95	+1 828 555 0100	Yes

Services

11 sample rows · 6 columns

The practice's fee schedule: each CPT or HCPCS code it bills and its standard fee.

Service	CPT / HCPCS code	Description	Category	Standard fee	Typical minutes
99203 — New patient visit, low complexity	99203	New patient visit, low complexity	Office visit	$185	30
99204 — New patient visit, moderate complexity	99204	New patient visit, moderate complexity	Office visit	$270	45
99213 — Established patient visit, low complexity	99213	Established patient visit, low complexity	Office visit	$125	20
99214 — Established patient visit, moderate complexity	99214	Established patient visit, moderate complexity	Office visit	$185	30
99395 — Preventive visit, established, age 18–39	99395	Preventive visit, established, age 18–39	Preventive	$215	40
99396 — Preventive visit, established, age 40–64	99396	Preventive visit, established, age 40–64	Preventive	$240	40
G0439 — Medicare annual wellness visit, subsequent	G0439	Medicare annual wellness visit, subsequent	Preventive	$175	40
36415 — Venipuncture for lab draw	36415	Venipuncture for lab draw	Lab	$18	5
81002 — Urinalysis, dipstick, non-automated	81002	Urinalysis, dipstick, non-automated	Lab	$12	5
90686 — Influenza vaccine, quadrivalent, preservative-free	90686	Influenza vaccine, quadrivalent, preservative-free	Immunization	$42	5
93000 — ECG with interpretation and report	93000	ECG with interpretation and report	Procedure	$65	15

Referrals

10 sample rows · 11 columns

Patients sent out to specialists, tracked until the consult report is back in the chart.

Referral	Patient	Referring provider	Specialty	Referred to	Reason for referral	Sent on
Washington → Cardiology	Terrence Washington	Dr. Samuel Osei	Cardiology	Laurel Ridge Cardiology	Palpitations with abnormal ECG	Sep 9, 2026
Lindqvist → Cardiology	Anders Lindqvist	Dr. Samuel Osei	Cardiology	Laurel Ridge Cardiology	Ankle edema on warfarin; echo requested	Oct 1, 2026
Mbeki → Allergy and immunology	Thandiwe Mbeki	Meredith Larkin	Allergy and immunology	Swannanoa Valley Allergy	Peanut anaphylaxis history; recurrent hives	Oct 4, 2026
Pham → Obstetrics	Linh Pham	Meredith Larkin	Obstetrics	French Broad Women's Care	New pregnancy, establish prenatal care	Oct 5, 2026
Castillo → Orthopedics	Marco Castillo	Jordan Tran	Orthopedics	Craggy Peak Orthopedics	Ankle sprain not improving at two weeks	Oct 13, 2026
Greer → Gastroenterology	Harold Greer	Dr. Samuel Osei	Gastroenterology	Beaucatcher Digestive Health	Screening colonoscopy, age 71	Oct 6, 2026
Whitaker → Neurology	Doris Whitaker	Dr. Samuel Osei	Neurology	Blue Haze Neurology	Progressive memory loss, MoCA 21/30	Oct 8, 2026
O'Connell → Urology	Patrick O'Connell	Dr. Hannah Whitfield	Urology	Hominy Creek Urology	Rising PSA on two draws	Oct 4, 2026
Okafor → Gastroenterology	Chidi Okafor	Dr. Samuel Osei	Gastroenterology	Beaucatcher Digestive Health	Reflux not controlled on omeprazole	Aug 12, 2026
Halvorsen → Endocrinology	Britt Halvorsen	Dr. Hannah Whitfield	Endocrinology	Pisgah Endocrine Associates	Thyroid nodule on exam	Sep 27, 2026

Also included

Front desk boardStage rules
Referral trackerStage rules
Referral letterDocumentThe letter that goes to the specialist with every referral.
No-show callbackNotificationWhen a visit is marked No-show, the front desk is told to call and rebook the same day.
Check inRow action

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Repair and cleaning check: McAllister-Ruiz	Repair and cleaning check	Cancelled
Adjustment visit: Nakagawa-Ellis	Adjustment visit	Completed
Adjustment visit: Lindgren	Adjustment visit	Completed
Fitting: McAllister-Ruiz	Fitting	Completed

Design desk — Rx 4300	Design desk	—
Mill — Rx 4300	Mill	—
Finishing and QC — Rx 4300	Finishing and QC	—
Ceramic bench — Rx 4307	Ceramic bench	—

Barragan, Luis — Crown prep	Chair 1	Crown prep
Brandvold, Connor — Filling	Chair 2	Filling
Petrov, Nikolai — Filling	Chair 2	Filling
Pillai, Anjana — Extraction	Chair 1	Extraction

Skilled nursing, Winifred Haverlock-Danso	VST-1001	Skilled nursing
Skilled nursing, Ambrose Tillinghast-Cho	VST-1002	Skilled nursing
Skilled nursing, Leontine Marchbanks-Oyelaran	VST-1003	Skilled nursing
Skilled nursing, Horace Pettibone-Ng	VST-1004	Skilled nursing

Rosalind Penhaligon-Adebayo	QF-20400	Jan 1, 1948
Octavio Brightwell-Nakashima	QF-20407	Jun 12, 1955
Marguerite Oyelowo-Sandvik	QF-20414	Nov 23, 1962
Tobias Kettleridge-Mensah	QF-20421	Apr 7, 1969

New patient evaluation: Kettleborne	New patient evaluation	Completed
Diabetic foot exam: Kaczmarek	Diabetic foot exam	Completed
Orthotic casting: Whitcombe-Diaz	Orthotic casting	Completed
Wound check: Pellegrino-Roe	Wound check	Completed

Patient panel

Tables

Patients

Appointments

Providers

Insurance plans

Services

Referrals

Also included

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