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Oral surgery

Thistledown Harbor Oral Surgery · Oral surgery · Duluth, MN

Mireille Hollingsworth coordinates surgery at Thistledown Harbor Oral Surgery in Duluth, and every question a patient sends lands here, where she works it until the patient has an answer and the request is closed inside the same week.

HealthcareCustomer serviceDrill-down4 tables · 7 views · 1 form · 2 dimension sets · 1 dashboard · 1 drill-down · 1 notification · 1 stage rule set · 1 row action · 1 agent
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Request board

Patient requests
New4
When will the referral letter go outEzekiel Wanjiru-Holm—
Send images to orthodontistMaximilian Okonjo-ReyesOkonjo-Reyes — wisdom teeth removal
Parking and arrival instructionsSoledad Marchetti-VaneMarchetti-Vane — dental implant
Refill for mouth rinseAnneliese Prudhomme-KayPrudhomme-Kay — wisdom teeth removal
In progress7
Question about implant invoiceTomasz Verhoeven-IdowuVerhoeven-Idowu — dental implant
Insurance denied the bone graftDesmond ArkwrightArkwright — bone graft
Does the plan cover IV sedationAnneliese Prudhomme-KayPrudhomme-Kay — wisdom teeth removal
Which medicine for the numbnessThandiwe Corrigan-BloomCorrigan-Bloom — biopsy
Duplicate charge for extractionEzekiel Wanjiru-HolmWanjiru-Holm — tooth extraction
2 more
Waiting on patient4
Late-fee on statementIsidore Valcourt-NwosuValcourt-Nwosu — bone graft
Explain the out-of-pocket estimateCaspian Ngata-BurrNgata-Burr — wisdom teeth removal
Records for second opinionDesmond ArkwrightArkwright — bone graft
Payment plan for implantThandiwe Corrigan-BloomCorrigan-Bloom — biopsy
Resolved15
Refill after wisdom teeth removalBridgette AmmermanAmmerman — wisdom teeth removal
Swelling that is not going downCalista Beaumont-RaoBeaumont-Rao — wisdom teeth removal
Copy of surgical report for his dentistThaddeus Mbeki-FournierMbeki-Fournier — biopsy
Move implant consult to a later weekSoledad Marchetti-VaneMarchetti-Vane — dental implant
Bleeding on the second nightYuki Tanabe-HollowayTanabe-Holloway — wisdom teeth removal
10 more

Tables

Patient requests

30 sample rows · 15 columns

Every question or ask from a patient, who is handling it and the day it is due.

RequestPatientSurgeryKindCame in byStatusReceived
Billing for extra x-rayCalista Beaumont-RaoBeaumont-Rao — tooth extractionBilling questionEmailResolvedSep 18, 2026
Stitches questionBridgette AmmermanAmmerman — wisdom teeth removalPost-op questionPhoneResolvedSep 27, 2026
Refill after wisdom teeth removalBridgette AmmermanAmmerman — wisdom teeth removalPrescription refillPhoneResolvedSep 28, 2026
Swelling that is not going downCalista Beaumont-RaoBeaumont-Rao — wisdom teeth removalPost-op questionPatient portalResolvedOct 2, 2026
Referral from family dentist missingOttilie Rasmussen-DanjumaRasmussen-Danjuma — dental implantReferral statusPhoneResolvedOct 1, 2026
Complaint about waiting room timeLucan Brindlemoor-Achebe—ComplaintWalk-inResolvedSep 29, 2026
Refill for antibioticPercival Tanaka-LundTanaka-Lund — tooth extractionPrescription refillPhoneResolvedOct 4, 2026
Bleeding on the second nightYuki Tanabe-HollowayTanabe-Holloway — wisdom teeth removalPost-op questionPhoneResolvedOct 6, 2026
Need work letter for missed daysPercival Tanaka-LundTanaka-Lund — tooth extractionRecords requestEmailResolvedOct 5, 2026
Dry socket worryYuki Tanabe-HollowayTanabe-Holloway — wisdom teeth removalPost-op questionPatient portalResolvedOct 8, 2026
Move implant consult to a later weekSoledad Marchetti-VaneMarchetti-Vane — dental implantReschedulePhoneResolvedOct 7, 2026
Duplicate charge for extractionEzekiel Wanjiru-HolmWanjiru-Holm — tooth extractionBilling questionEmailIn progressOct 8, 2026

18 more rows

Patients

16 sample rows · 11 columns

People having surgery, with the contact, plan and safety details the front desk needs on every call.

NamePhoneEmailDate of birthInsurance planMember IDAllergies
Anneliese Prudhomme-Kay(218) 555-0158anneliese.prudhommekay@lakesidemailbox.netJun 4, 1996Northern Shield PPONSP-12856093Ibuprofen
Bridgette Ammerman(218) 555-0150bridgette.ammerman@lakesidemailbox.netMar 14, 1991Northern Shield PPONSP-48210377Penicillin
Calista Beaumont-Rao(218) 555-0152calista.beaumontrao@lakesidemailbox.netJul 23, 1999Cedarline HMOCLH-55017290Latex
Caspian Ngata-Burr(218) 555-0165caspian.ngataburr@lakesidemailbox.netJan 25, 1994Cedarline HMOCLH-70943182None known
Desmond Arkwright(218) 555-0153desmond.arkwright@lakesidemailbox.netJan 30, 1967Northern Shield PPONSP-71024465None known
Ezekiel Wanjiru-Holm(218) 555-0159ezekiel.wanjiruholm@lakesidemailbox.netOct 16, 1973Lakeshore Dental PlusLDP-47730158None known
Isidore Valcourt-Nwosu(218) 555-0160isidore.valcourtnwosu@lakesidemailbox.netAug 29, 1960MedicaidMCD-88105427Penicillin
Lucan Brindlemoor-Achebe(218) 555-0157lucan.brindlemoorachebe@lakesidemailbox.netFeb 27, 1988Cedarline HMOCLH-33092516None known
Maximilian Okonjo-Reyes(218) 555-0161maximilian.okonjoreyes@lakesidemailbox.netApr 21, 2005Cedarline HMOCLH-26649871None known
Ottilie Rasmussen-Danjuma(218) 555-0162ottilie.rasmussendanjuma@lakesidemailbox.netDec 3, 1982Northern Shield PPONSP-93517264Latex
Percival Tanaka-Lund(218) 555-0163percival.tanakalund@lakesidemailbox.netSep 17, 1991Self-paySELF-0002None known
Soledad Marchetti-Vane(218) 555-0156soledad.marchettivane@lakesidemailbox.netDec 11, 1955Self-paySELF-0001Sulfa drugs

4 more rows

Surgeries

18 sample rows · 10 columns

Every operation planned or done, with the surgeon, the sedation and the fee.

SurgeryPatientProcedureSurgeonSedationStatusSurgery date
Beaumont-Rao — tooth extractionCalista Beaumont-RaoTooth extractionDr. Sunniva Adeyemi-RothNitrousCompletedAug 19, 2026
Verhoeven-Idowu — dental implantTomasz Verhoeven-IdowuDental implantDr. Sunniva Adeyemi-RothLocalCompletedSep 8, 2026
Arkwright — bone graftDesmond ArkwrightBone graftDr. Valerian Stromberg-OyelaranIV sedationCompletedSep 15, 2026
Wanjiru-Holm — tooth extractionEzekiel Wanjiru-HolmTooth extractionDr. Sunniva Adeyemi-RothNitrousCompletedSep 21, 2026
Ammerman — wisdom teeth removalBridgette AmmermanWisdom teeth removalDr. Valerian Stromberg-OyelaranIV sedationCompletedSep 24, 2026
Corrigan-Bloom — biopsyThandiwe Corrigan-BloomBiopsyDr. Valerian Stromberg-OyelaranLocalCompletedSep 27, 2026
Beaumont-Rao — wisdom teeth removalCalista Beaumont-RaoWisdom teeth removalDr. Sunniva Adeyemi-RothIV sedationCompletedSep 30, 2026
Tanaka-Lund — tooth extractionPercival Tanaka-LundTooth extractionDr. Valerian Stromberg-OyelaranNitrousCompletedOct 3, 2026
Tanabe-Holloway — wisdom teeth removalYuki Tanabe-HollowayWisdom teeth removalDr. Valerian Stromberg-OyelaranGeneralCompletedOct 6, 2026
Mbeki-Fournier — biopsyThaddeus Mbeki-FournierBiopsyDr. Sunniva Adeyemi-RothLocalCompletedOct 9, 2026
Rasmussen-Danjuma — dental implantOttilie Rasmussen-DanjumaDental implantDr. Sunniva Adeyemi-RothLocalCancelledOct 13, 2026
Prudhomme-Kay — wisdom teeth removalAnneliese Prudhomme-KayWisdom teeth removalDr. Valerian Stromberg-OyelaranIV sedationScheduledOct 24, 2026

6 more rows

Also included

  • Requests by kind and statusDrill-down
  • Request lifecycleStage rules
  • New complaintNotificationTells the coordinator the moment a complaint comes in so it is answered the same day.
  • Waiting on patientRow action

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