Veterinary clinic
Glenhallow Harbor Animal Hospital · Veterinary clinic · Bellingham, WA
Marek Zamora is the practice manager at Glenhallow Harbor Animal Hospital, a veterinary hospital for dogs, cats and small exotics in Bellingham, and uses this to answer every pet owner's request and close it the same week.
HealthcareCustomer serviceAgents4 tables · 5 views · 2 forms · 2 dimension sets · 1 digest · 1 notification · 1 stage rule set · 1 row action · 1 agent
Use this templateRequest board
RequestsOverdue shots for Sorrel
Nutmeg is not eating after the checkup
Question about a charge on Moose's dental invoice
Refill for Poppy's heart medication
What Hobbes's kidney values mean
Waffles is limping after the back-leg X-ray
Questions about Tilly's thyroid panel
Ripley's stitches look red
Refill for Juniper's allergy tablets with a dose change
Willow's urine test came back abnormal
Dental cleaning estimate for Biscuit
Boarding for Pickle, six nights
Follow-up blood work for Otis
Three-month supply of Gus's skin medication
Hip X-rays for Moose
Refill for Marmalade's thyroid tablets
Send Sorrel's records to the new clinic
Senior wellness exam for Hobbes
Pepper is hiding after her vaccines
Payment plan for Waffles's surgery
Refill for Sprocket's joint chews
Vaccine booster for Tilly
Boarding for Fennel, two nights
Receipt for Bartleby's insurance claim
Vaccine certificate for Dumpling's trip
Tables
Requests
32 sample rows · 15 columnsEvery question, refill and estimate request from a pet owner, from the first message to a closed file.
| Request | Reference | Pet owner | Pet | Kind | Came in by | Status |
|---|---|---|---|---|---|---|
| Overdue shots for Sorrel | GH-6101 | Ilsabet Nowakowski-Ayinde | Sorrel | |||
| Nutmeg is not eating after the checkup | GH-6102 | Zinnia Kaczmarek-Adebowale | Nutmeg | |||
| Question about a charge on Moose's dental invoice | GH-6103 | Wystan Papadakis-Oduya | Moose | |||
| Refill for Poppy's heart medication | GH-6104 | Leopoldina Achebe-Strand | Poppy | |||
| What Hobbes's kidney values mean | GH-6105 | Alistair Mugisha-Ravenscroft | Hobbes | |||
| Waffles is limping after the back-leg X-ray | GH-6106 | Anselm Waithaka-Pemberley | Waffles | |||
| Ripley's stitches look red | GH-6108 | Octavia Sengupta-Whitby | Ripley | |||
| Ear infection recheck for Bartleby | GH-6111 | Dorothea Ngwenya-Halvorsen | Bartleby | |||
| Questions about Tilly's thyroid panel | GH-6107 | Cuthbert Mabuza-Fairchild | Tilly | |||
| Willow's urine test came back abnormal | GH-6110 | Nuala Banerjee-Osagie | Willow | |||
| Boarding for Pickle, six nights | GH-6113 | Marguerite Tsuboi-Delacroix | Pickle | |||
| Three-month supply of Gus's skin medication | GH-6115 | Raimund Ofori-Castellanos | Gus |
Pet owners
16 sample rows · 9 columnsThe people who bring animals to the hospital, how they like to be reached and what is waiting on them.
| Name | Phone | Prefers | Owner since | Pets | Requests | |
|---|---|---|---|---|---|---|
| Alistair Mugisha-Ravenscroft | (360) 555-0113 | alistair.mugisharavenscroft@ghah-clientmail.net | Feb 17, 2019 | Hobbes | What Hobbes's kidney values mean, Senior wellness exam for Hobbes | |
| Anselm Waithaka-Pemberley | (360) 555-0104 | anselm.waithakapemberley@ghah-clientmail.net | Dec 14, 2019 | Waffles | Waffles is limping after the back-leg X-ray, Payment plan for Waffles's surgery | |
| Barnaby Okonkwo-Thistlewood | (360) 555-0102 | barnaby.okonkwothistlewood@ghah-clientmail.net | Jul 6, 2023 | Juniper, Sprocket | Refill for Juniper's allergy tablets with a dose change, Refill for Sprocket's joint chews | |
| Cuthbert Mabuza-Fairchild | (360) 555-0106 | cuthbert.mabuzafairchild@ghah-clientmail.net | Oct 5, 2017 | Tilly | Questions about Tilly's thyroid panel, Vaccine booster for Tilly | |
| Dorothea Ngwenya-Halvorsen | (360) 555-0107 | dorothea.ngwenyahalvorsen@ghah-clientmail.net | Sep 9, 2022 | Bartleby | Ear infection recheck for Bartleby, Receipt for Bartleby's insurance claim | |
| Emeric Dlamini-Hartigan | (360) 555-0115 | emeric.dlaminihartigan@ghah-clientmail.net | Feb 21, 2022 | Otis | Follow-up blood work for Otis, Otis is drinking more water | |
| Evelina Castaneda-Rutherford | (360) 555-0101 | evelina.castanedarutherford@ghah-clientmail.net | Aug 5, 2021 | Biscuit, Marmalade | Dental cleaning estimate for Biscuit, Refill for Marmalade's thyroid tablets | |
| Hyacinth Brzeski-Mwale | (360) 555-0110 | hyacinth.brzeskimwale@ghah-clientmail.net | Jan 17, 2021 | Clementine | Clementine's recheck and bandage change, Refill for Clementine's ear drops | |
| Ilsabet Nowakowski-Ayinde | (360) 555-0105 | ilsabet.nowakowskiayinde@ghah-clientmail.net | Feb 25, 2025 | Sorrel | Overdue shots for Sorrel, Send Sorrel's records to the new clinic | |
| Leopoldina Achebe-Strand | (360) 555-0108 | leopoldina.achebestrand@ghah-clientmail.net | Nov 17, 2024 | Poppy | Refill for Poppy's heart medication, Poppy's heart screening results | |
| Marguerite Tsuboi-Delacroix | (360) 555-0103 | marguerite.tsuboidelacroix@ghah-clientmail.net | Aug 9, 2024 | Pickle, Dumpling | Boarding for Pickle, six nights, Vaccine certificate for Dumpling's trip | |
| Nuala Banerjee-Osagie | (360) 555-0116 | nuala.banerjeeosagie@ghah-clientmail.net | Jan 22, 2024 | Willow, Pepper | Willow's urine test came back abnormal, Pepper is hiding after her vaccines, Willow's cholesterol numbers |
Pets
22 sample rows · 8 columnsEvery animal in the hospital's care, who owns it and when its last visit and next shots fall.
| Pet | Species | Breed | Age | Weight | Owner | Last visit |
|---|---|---|---|---|---|---|
| Otis | Boxer | 9 | 33 | Emeric Dlamini-Hartigan | May 31, 2026 | |
| Moose | Newfoundland | 3 | 58 | Wystan Papadakis-Oduya | Jul 15, 2026 | |
| Sorrel | Irish setter | 6 | 28 | Ilsabet Nowakowski-Ayinde | May 21, 2026 | |
| Bartleby | Basset hound | 8 | 24 | Dorothea Ngwenya-Halvorsen | Aug 19, 2026 | |
| Juniper | Border collie | 4 | 19 | Barnaby Okonkwo-Thistlewood | Aug 4, 2026 | |
| Sprocket | Jack Russell terrier | 8 | 7.1 | Barnaby Okonkwo-Thistlewood | Aug 4, 2026 | |
| Gus | Pug | 7 | 9.8 | Raimund Ofori-Castellanos | Aug 29, 2026 | |
| Ripley | Australian shepherd | 2 | 22 | Octavia Sengupta-Whitby | Aug 15, 2026 | |
| Fennel | Russian blue | 4 | 4.4 | Octavia Sengupta-Whitby | Aug 15, 2026 | |
| Biscuit | Labrador retriever | 9 | 31 | Evelina Castaneda-Rutherford | Sep 8, 2026 | |
| Marmalade | Domestic shorthair | 12 | 4.6 | Evelina Castaneda-Rutherford | Sep 8, 2026 | |
| Hobbes | Tabby | 13 | 5.3 | Alistair Mugisha-Ravenscroft | Oct 9, 2026 |
Also included
- Request board
- Waiting on an owner
- Draft a reply
- New requestTells the front desk lead the moment an owner's request arrives so it is picked up the same day.
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