Agency OS
Harbourlight Creative · Agency operations · Providence, RI
Nadine Okonkwo-Reyes runs a small agency and uses this to see retainer hours used, who is overbooked, which proposals are out and which projects are slipping.
Use this templateClients by status
ClientsOrchard Lane Hotel
Tidepool Coffee
Granite Peak Fitness
Lumen Optics
Kessler Hardware
Tables
Clients
5 sample rows · 13 columnsThe businesses the agency serves.
| Client | Status | Industry | Client since | Account lead | Send email | |
|---|---|---|---|---|---|---|
| Tidepool Coffee | Active | hello@tidepoolcoffee.net | May 11, 2026 | Bryony Castellane | — | |
| Granite Peak Fitness | Active | hello@granitepeakfit.net | Dec 2, 2025 | Nadine Okonkwo-Reyes | — | |
| Lumen Optics | Active | hello@lumenoptics.net | Jun 25, 2025 | Bryony Castellane | — | |
| Kessler Hardware | Paused | hello@kessler-hardware.net | Jan 16, 2025 | Nadine Okonkwo-Reyes | — | |
| Orchard Lane Hotel | Lead | hello@orchardlanehotel.net | Aug 9, 2024 | Bryony Castellane | — |
Retainers
3 sample rows · 12 columnsMonthly agreements with hours included.
| Retainer | Monthly fee (USD) | Hours included per month | Renews on | Client | Last updated |
|---|---|---|---|---|---|
| Social and email retainer | $3,200 | 40 | Nov 6, 2026 | Tidepool Coffee | — |
| Website care plan | $1,400 | 15 | Oct 26, 2026 | Granite Peak Fitness | — |
| Quarterly campaign retainer | $5,200 | 60 | Dec 1, 2026 | Lumen Optics | — |
Projects
6 sample rows · 18 columnsFixed-scope jobs outside retainers.
| Project | Status | Kind | Start | Due | Budget (USD) | Estimated cost (USD) |
|---|---|---|---|---|---|---|
| Seasonal menu campaign | In progress | Oct 6, 2026 | Nov 2, 2026 | $7,400 | $4,588 | |
| Class booking site rebuild | In progress | Sep 18, 2026 | Nov 9, 2026 | $16,800 | $10,416 | |
| Brand refresh and signage | Review | Aug 29, 2026 | Oct 21, 2026 | $12,400 | $7,688 | |
| Hotel launch microsite | Proposed | Oct 28, 2026 | Dec 12, 2026 | $21,000 | $13,020 | |
| Catalogue redesign | On hold | Aug 9, 2026 | Nov 7, 2026 | $6,200 | $3,844 | |
| Loyalty app landing page | Done | Aug 14, 2026 | Sep 28, 2026 | $4,800 | $2,976 |
Tasks
12 sample rows · 9 columnsThe work inside each project.
| Task | Status | Estimate (hours) | Due | Assignee | Project | Mark done |
|---|---|---|---|---|---|---|
| Moodboard and key visual | In progress | 12 | Oct 20, 2026 | Felix Brandvold | Seasonal menu campaign | — |
| Menu copy variations | To do | 8 | Oct 23, 2026 | Amit Raghavan | Seasonal menu campaign | — |
| Social asset resizing | To do | 6 | Oct 28, 2026 | Felix Brandvold | Seasonal menu campaign | — |
| Booking flow wireframes | Done | 14 | Oct 3, 2026 | Felix Brandvold | Class booking site rebuild | — |
| Class schedule component | In progress | 24 | Oct 24, 2026 | Soledad Vargas | Class booking site rebuild | — |
| Payment integration test | To do | 10 | Nov 1, 2026 | Soledad Vargas | Class booking site rebuild | — |
| Signage artwork proofs | In progress | 9 | Oct 17, 2026 | Felix Brandvold | Brand refresh and signage | — |
| Brand guideline PDF | Review | 11 | Oct 20, 2026 | Amit Raghavan | Brand refresh and signage | — |
| Discovery workshop prep | To do | 5 | Oct 29, 2026 | Nadine Okonkwo-Reyes | Hotel launch microsite | — |
| Print specs from printer | To do | 3 | Nov 12, 2026 | Amit Raghavan | Catalogue redesign | — |
| Content migration | To do | 15 | Oct 30, 2026 | Amit Raghavan | Class booking site rebuild | — |
| Client sign-off call | To do | 2 | Oct 21, 2026 | Nadine Okonkwo-Reyes | Brand refresh and signage | — |
Team capacity
5 sample rows · 8 columnsWeekly hours each person can do against what is booked.
| Week plan | Person | Weekly capacity (hours) | Booked this week (hours) | Last updated |
|---|---|---|---|---|
| Week plan: Nadine | Nadine Okonkwo-Reyes | 30 | 34 | — |
| Week plan: Felix | Felix Brandvold | 36 | 41 | — |
| Week plan: Soledad | Soledad Vargas | 36 | 32 | — |
| Week plan: Amit | Amit Raghavan | 30 | 22 | — |
| Week plan: Bryony | Bryony Castellane | 32 | 18 | — |
Proposals
5 sample rows · 9 columnsOffers that are drafted, sent, won or lost.
| Proposal | Stage | Value (USD) | Sent | Client | Mark won | Mark lost |
|---|---|---|---|---|---|---|
| Launch microsite proposal | Sent | $21,000 | Oct 14, 2026 | Orchard Lane Hotel | — | — |
| Member app discovery | Draft | $9,500 | — | Granite Peak Fitness | — | — |
| Autumn campaign | Won | $11,800 | Sep 22, 2026 | Lumen Optics | — | — |
| Spring catalogue | Lost | $6,200 | Sep 8, 2026 | Kessler Hardware | — | — |
| Second location launch kit | Sent | $8,400 | Oct 11, 2026 | Tidepool Coffee | — | — |
Time log
8 sample rows · 6 columnsHours logged against retainers.
| Work done | Date | Hours | Person | Retainer | Logged |
|---|---|---|---|---|---|
| Weekly social posts | Oct 12, 2026 | 5 | Amit Raghavan | Social and email retainer | — |
| Email template update | Oct 14, 2026 | 3.5 | Felix Brandvold | Social and email retainer | — |
| Monthly report | Oct 18, 2026 | 2 | Bryony Castellane | Social and email retainer | — |
| Security and plugin updates | Oct 9, 2026 | 2.5 | Soledad Vargas | Website care plan | — |
| Content edits | Oct 15, 2026 | 1.5 | Soledad Vargas | Website care plan | — |
| Campaign concepting | Oct 10, 2026 | 12 | Nadine Okonkwo-Reyes | Quarterly campaign retainer | — |
| Art direction | Oct 13, 2026 | 14 | Felix Brandvold | Quarterly campaign retainer | — |
| Copy drafts | Oct 15, 2026 | 9 | Amit Raghavan | Quarterly campaign retainer | — |
Also included
- Mark done
- Mark done
- Mark won
- Mark lost
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