Coding bootcamp

Copperbrook Row Code Academy · Coding bootcamp · Columbus, OH

Benedikt Zamora is the admissions lead at Copperbrook Row Code Academy, a twelve-week coding bootcamp in Columbus, and he uses this with the student success team so every request a student sends is answered and closed inside the same week, with each student able to check on hers from her own page.

EducationCustomer serviceClient portals4 tables · 5 views · 2 forms · 1 dimension set · 1 portal · 1 digest · 1 notification · 1 stage rule set · 1 agent
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Request board

Student requests
New4
Move my Friday review sessionAurelio Fontaine-SatoSchedule change
Question about my second tuition installmentEmeric Tanaka-WhitlowTuition question
Need access to the cloud sandbox againGideon AberforthTechnical access
Can the career coach look at my résumé before demo dayLysander Pemberton-ItoCareer services
Assigned6
Refund for the unused workshop add-onBronwyn Okafor-LindqvistTuition question
Credit for the missed week during my illnessCasimir YildirimTuition question
Request to switch from the evening to the day sectionJericho Maldonado-PryceSchedule change
Deferral to the spring cohortNestor Achebe-LindgaardDeferral request
Tuition adjustment after the scholarship letterDagny HavelockTuition question
1 more
Waiting on student4
Which payment dates apply after a deferralNestor Achebe-LindgaardTuition question
Missing transcript request formFabiola NdiayeTranscript or certificate
Laptop loaner for the final projectHesper Calloway-RheeTechnical access
Portfolio review before demo dayKalinda OverstreetCareer services
Answered4
Certificate of completion for my employerEmeric Tanaka-WhitlowTranscript or certificate
Login problem with the lesson platformGideon AberforthTechnical access
Receipt for my tax-year paymentAurelio Fontaine-SatoTuition question
Schedule change for the capstone presentationMarisela VanderslootSchedule change
Closed8
Add a career workshop to my planCasimir YildirimCareer services
Access to the alumni channelEmeric Tanaka-WhitlowTechnical access
Official transcript to a transfer schoolFabiola NdiayeTranscript or certificate
Refund for a duplicate card chargeJericho Maldonado-PryceTuition question
Move my Wednesday office hourDagny HavelockSchedule change
3 more

Tables

Student requests

26 sample rows · 10 columns

Every question or change a student sends to the office, from the day it arrives to the day it is closed, aiming for the same week.

RequestStudentAboutStatusReceivedAnswer promised byClosed
Move my Friday review sessionAurelio Fontaine-SatoSchedule changeNewOct 16, 2026Oct 20, 2026—
Question about my second tuition installmentEmeric Tanaka-WhitlowTuition questionNewOct 16, 2026Oct 21, 2026—
Need access to the cloud sandbox againGideon AberforthTechnical accessNewOct 16, 2026Oct 20, 2026—
Can the career coach look at my résumé before demo dayLysander Pemberton-ItoCareer servicesNewOct 16, 2026Oct 21, 2026—
Tuition adjustment after the scholarship letterDagny HavelockTuition questionAssignedOct 15, 2026Oct 20, 2026—
Refund for the unused workshop add-onBronwyn Okafor-LindqvistTuition questionAssignedOct 14, 2026Oct 19, 2026—
Credit for the missed week during my illnessCasimir YildirimTuition questionAssignedOct 14, 2026Oct 19, 2026—
Mock interview before my first screenIsolde BrzezinskiCareer servicesAssignedOct 14, 2026Oct 19, 2026—
Request to switch from the evening to the day sectionJericho Maldonado-PryceSchedule changeAssignedOct 13, 2026Oct 19, 2026—
Deferral to the spring cohortNestor Achebe-LindgaardDeferral requestAssignedOct 13, 2026Oct 19, 2026—
Laptop loaner for the final projectHesper Calloway-RheeTechnical accessWaiting on studentOct 13, 2026Oct 19, 2026—
Portfolio review before demo dayKalinda OverstreetCareer servicesWaiting on studentOct 13, 2026Oct 19, 2026—

14 more rows

Students

14 sample rows · 11 columns

Every current and recent student, the cohort they are in and what they have asked the office for.

StudentPersonal emailText numberCohortTrackCohort startEnrollment
Aurelio Fontaine-Satoaurelio.fontainesato@copperbrookrow-learnermail.net(614) 555-0110Fall web development cohortFull-stack web developmentJul 19, 2026Enrolled
Bronwyn Okafor-Lindqvistbronwyn.okaforlindqvist@copperbrookrow-learnermail.net(614) 555-0114Fall web development cohortFull-stack web developmentJul 19, 2026Enrolled
Casimir Yildirimcasimir.yildirim@copperbrookrow-learnermail.net(614) 555-0118Fall web development cohortData analyticsJul 19, 2026Enrolled
Dagny Havelockdagny.havelock@copperbrookrow-learnermail.net(614) 555-0122Fall web development cohortFull-stack web developmentJul 19, 2026Enrolled
Emeric Tanaka-Whitlowemeric.tanakawhitlow@copperbrookrow-learnermail.net(614) 555-0126Fall web development cohortFront-end developmentJul 19, 2026On leave
Fabiola Ndiayefabiola.ndiaye@copperbrookrow-learnermail.net(614) 555-0130Winter data analytics cohortData analyticsSep 13, 2026Enrolled
Gideon Aberforthgideon.aberforth@copperbrookrow-learnermail.net(614) 555-0134Winter data analytics cohortData analyticsSep 13, 2026Enrolled
Hesper Calloway-Rheehesper.callowayrhee@copperbrookrow-learnermail.net(614) 555-0138Winter data analytics cohortData analyticsSep 13, 2026Enrolled
Isolde Brzezinskiisolde.brzezinski@copperbrookrow-learnermail.net(614) 555-0142Winter data analytics cohortFull-stack web developmentSep 13, 2026Enrolled
Jericho Maldonado-Prycejericho.maldonadopryce@copperbrookrow-learnermail.net(614) 555-0146Fall web development cohortFull-stack web developmentJul 19, 2026Enrolled
Kalinda Overstreetkalinda.overstreet@copperbrookrow-learnermail.net(614) 555-0150Spring web development cohortFront-end developmentOct 11, 2026Enrolled
Lysander Pemberton-Itolysander.pembertonito@copperbrookrow-learnermail.net(614) 555-0154Spring web development cohortFull-stack web developmentOct 11, 2026Enrolled

2 more rows

Office hours

10 sample rows · 6 columns

One-on-one time a student books with an instructor or the career coach.

SessionTopicStudentTimeStatusWith
Fixing the loop bug in the quiz appDebugging helpAurelio Fontaine-SatoOct 20, 7:00 PMBookedJaromir Haldane
Mock screen for a junior developer roleMock interviewCasimir YildirimOct 21, 3:00 PMBookedEvander Blackwood-Nyman
Reviewing the portfolio landing pagePortfolio reviewFabiola NdiayeOct 19, 6:00 PMBookedEvander Blackwood-Nyman
Chasing a failing test in the capstoneDebugging helpHesper Calloway-RheeOct 22, 8:00 PMBookedJaromir Haldane
Rewriting the résumé summaryRésumé reviewBronwyn Okafor-LindqvistOct 13, 5:00 PMHeldEvander Blackwood-Nyman
Why the form will not submitDebugging helpDagny HavelockOct 9, 7:30 PMHeldJaromir Haldane
Practicing behavioral answersMock interviewIsolde BrzezinskiOct 14, 2:30 PMHeldEvander Blackwood-Nyman
Tightening the case study write-upPortfolio reviewJericho Maldonado-PryceOct 7, 6:00 PMHeldEvander Blackwood-Nyman
Debugging the API call in the weather projectDebugging helpKalinda OverstreetOct 15, 8:00 PMHeldJaromir Haldane
Résumé tailoring for a data roleRésumé reviewMarisela VanderslootOct 16, 4:00 PMCancelledEvander Blackwood-Nyman

Also included

  • My student pageClient portal
  • Request boardStage rules
  • Waiting on a studentNotificationTells the advisor when a request is parked so she can chase before the promised day.
  • Requests with an advisorDigest