Behavioral health clinic

Upperbrook Hollow Behavioral Health · Behavioral health clinic · Brattleboro, VT

Carys Wainwright is the intake coordinator at Upperbrook Hollow Behavioral Health, an outpatient behavioral health clinic, and relies on it to carry each person who asks for care from the first contact through screening and forms to a first appointment on the calendar.

HealthcareIntakeForms4 tables · 6 views · 3 forms · 2 dimension sets · 1 digest · 1 notification · 1 stage rule set · 1 agent
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Request board

New client requests
New request5
Ainsworth: adult therapyBH-4100Marguerite Ainsworth-Delacroix
Bellweather: teen therapyBH-4107Tobias Bellweather
Castellanos: couples counselingBH-4114Ximena Castellanos-Reyes
Dunmore: medication evaluationBH-4121Wilhelmina Dunmore
Eberhardt: substance use supportBH-4128Kwabena Eberhardt-Osei
Screening call done4
Fairweather: adult therapyBH-4135Lorcan Fairweather
Galloway: teen therapyBH-4142Saoirse Galloway-Ito
Pennywhistle: group programBH-4149Rosalind Pennywhistle
Ivanhoe: adult therapyBH-4156Thandiwe Ivanhoe-Mbeki
Paperwork sent5
Jessop: medication evaluationBH-4163Caspian Jessop
Kowalczyk: couples counselingBH-4170Perpetua Kowalczyk-Brandt
Tolliver: adult therapyBH-4177Casimir Tolliver-Varga
Marchetti: teen therapyBH-4184Nalini Marchetti-Oduya
Nightingale: substance use supportBH-4191Rufus Nightingale
Paperwork back3
Oyelowo: adult therapyBH-4198Briar Oyelowo-Strand
Pemberton: medication evaluationBH-4205Gwendolyn Pemberton
Quillfeather: group programBH-4212Aurelio Quillfeather
First visit booked6
Rasmussen: adult therapyBH-4219Folasade Rasmussen-Adeyemi
Sutherland: couples counselingBH-4226Percival Sutherland
Thackeray: teen therapyBH-4233Chidimma Thackeray-Nwosu
Underhill: adult therapyBH-4240Marigold Underhill
Vanderhoek: medication evaluationBH-4247Leopold Vanderhoek-Mensah
1 more
Seen6
Xanthopoulos: adult therapyBH-4261Isidore Xanthopoulos
Yarborough: adult therapyBH-4268Winifred Yarborough-Kasprzak
Zimmerman: teen therapyBH-4275Chukwuemeka Zimmerman-Okafor
Abernathy: couples counselingBH-4282Delphine Abernathy-Soto
Brockhurst: group programBH-4289Anselmo Brockhurst
1 more
Waitlisted1
Dellacroce: adult therapyBH-4303Hartley Dellacroce
Declined2
Eastwick: substance use supportBH-4310Anjali Eastwick-Banerjee
Fenchurch: adult therapyBH-4317Ludovic Fenchurch

Tables

New client requests

32 sample rows · 24 columns

Everyone who asked for care, from the first request through screening, forms and a booked first visit.

RequestRequest numberClientPhoneEmailDate of birthCare wanted
Eberhardt: substance use supportBH-4128Kwabena Eberhardt-Osei(802) 555-0154kwabena.eberhardtosei@northmeadowpostbox.netMay 21, 1986Substance use support
Ainsworth: adult therapyBH-4100Marguerite Ainsworth-Delacroix(802) 555-0150marguerite.ainsworthdelacroix@northmeadowpostbox.netJan 1, 1958Adult therapy
Bellweather: teen therapyBH-4107Tobias Bellweather(802) 555-0151tobias.bellweather@elmgatemailhub.comFeb 6, 1965Teen therapy
Castellanos: couples counselingBH-4114Ximena Castellanos-Reyes(802) 555-0152ximena.castellanosreyes@northmeadowpostbox.netMar 11, 1972Couples counseling
Dunmore: medication evaluationBH-4121Wilhelmina Dunmore(802) 555-0153wilhelmina.dunmore@elmgatemailhub.comApr 16, 1979Medication evaluation
Fairweather: adult therapyBH-4135Lorcan Fairweather(802) 555-0155lorcan.fairweather@elmgatemailhub.comJun 26, 1993Adult therapy
Fenchurch: adult therapyBH-4317Ludovic Fenchurch(802) 555-0181ludovic.fenchurch@elmgatemailhub.comAug 21, 1983Adult therapy
Galloway: teen therapyBH-4142Saoirse Galloway-Ito(802) 555-0156saoirse.gallowayito@northmeadowpostbox.netJul 4, 2000Teen therapy
Jessop: medication evaluationBH-4163Caspian Jessop(802) 555-0159caspian.jessop@elmgatemailhub.comOct 19, 1973Medication evaluation
Pennywhistle: group programBH-4149Rosalind Pennywhistle(802) 555-0157rosalind.pennywhistle@elmgatemailhub.comAug 9, 1959Group program
Eastwick: substance use supportBH-4310Anjali Eastwick-Banerjee(802) 555-0180anjali.eastwickbanerjee@northmeadowpostbox.netJul 16, 1976Substance use support
Kowalczyk: couples counselingBH-4170Perpetua Kowalczyk-Brandt(802) 555-0160perpetua.kowalczykbrandt@northmeadowpostbox.netNov 24, 1980Couples counseling

20 more rows

Calls and messages

46 sample rows · 6 columns

Each screening call, text or email with a person asking for care, and how it went.

NoteRequestChannelOutcomeContacted onMinutes
Screening call: Lorcan FairweatherFairweather: adult therapyCallScreenedOct 15, 202621
Screening call: Saoirse GallowayGalloway: teen therapyCallScreenedOct 13, 202624
Sent the forms packet: Caspian JessopJessop: medication evaluationEmailForms sentOct 13, 202611
Screening call: Rosalind PennywhistlePennywhistle: group programCallScreenedOct 11, 202627
Screening call: Caspian JessopJessop: medication evaluationCallScreenedOct 11, 202633
Sent the forms packet: Perpetua KowalczykKowalczyk: couples counselingEmailForms sentOct 11, 20268
Screening call: Anjali EastwickEastwick: substance use supportCallScreenedOct 10, 202620
Screening call: Thandiwe IvanhoeIvanhoe: adult therapyCallScreenedOct 9, 202630
Screening call: Perpetua KowalczykKowalczyk: couples counselingCallScreenedOct 9, 202622
Sent the forms packet: Casimir TolliverTolliver: adult therapyEmailForms sentOct 9, 202612
Sent the forms packet: Briar OyelowoOyelowo: adult therapyEmailForms sentOct 9, 202610
Sent the forms packet: Isidore XanthopoulosXanthopoulos: adult therapyEmailForms sentOct 9, 202611

34 more rows

Referring offices

9 sample rows · 6 columns

The doctors, schools and programs that send people, and how many requests each one brings.

OfficeKindOffice phoneSending clients sinceRequests
A friend or family memberWord of mouth—Oct 18, 2021Rasmussen: adult therapy, Abernathy: couples counseling
Cobalt Ridge Employee AssistanceEmployee assistance(802) 555-0125Oct 18, 2023Fairweather: adult therapy, Quillfeather: group program, Brockhurst: group program
Found us onlineSelf-referral—Oct 18, 2021Castellanos: couples counseling, Pennywhistle: group program, Kowalczyk: couples counseling, Oyelowo: adult therapy, Sutherland: couples counseling, Xanthopoulos: adult therapy, Fenchurch: adult therapy
Hartwell Primary CarePrimary care(802) 555-0121Oct 18, 2022Ainsworth: adult therapy, Dunmore: medication evaluation, Jessop: medication evaluation, Pemberton: medication evaluation, Vanderhoek: medication evaluation, Yarborough: adult therapy
Larch Valley Pastoral CareFaith community(802) 555-0126Oct 18, 2024Ivanhoe: adult therapy, Whitcombe: substance use support
Marlow Union School counselorsSchool counselor(802) 555-0122Oct 18, 2023Bellweather: teen therapy, Thackeray: teen therapy, Zimmerman: teen therapy
Pinecrest PediatricsPediatrician(802) 555-0123Oct 18, 2022Galloway: teen therapy, Marchetti: teen therapy, Dellacroce: adult therapy
Riverbend Hospital crisis unitHospital(802) 555-0124Oct 18, 2024Eberhardt: substance use support, Nightingale: substance use support, Underhill: adult therapy, Calloway: medication evaluation
Thornfield Urgent CareUrgent care(802) 555-0127Oct 18, 2025Tolliver: adult therapy, Eastwick: substance use support

Also included

  • Request boardStage rules
  • Forms still outDigest
  • New requestNotificationTells the intake coordinator the moment someone asks for care, so the screening call happens within a day.