AI Matrx Logo

Hosting provider

Hazelmere Bend Hosting · Hosting provider · Boise, ID

Desmond Delacroix-Moss leads operations at Hazelmere Bend Hosting, a small web hosting provider in Boise, and keeps the on-call rota, time-off requests and training records here, with a private page each engineer can open to check their own nights and ask for days away.

Software and ITTeam and HRClient portals4 tables · 5 views · 1 form · 1 dimension set · 1 portal · 1 digest · 1 notification · 1 agent
Use this template

On-call calendar

On-call rota
October 2026
Sun
Mon
Tue
Wed
Thu
Fri
Sat
1
2OC-4108
3
4OC-4109
5
6OC-4110
7
8OC-4111
9OC-4112
10OC-4113
11
12OC-4114
13OC-4115
14
15OC-4116
16OC-4117
17
18
19OC-4118
20OC-4119
21
22OC-4120
23
24OC-4121
25
26OC-4122
27
28OC-4123
29
30OC-4124
31OC-4125

Tables

On-call rota

30 sample rows · 9 columns

Every window an engineer holds the pager: who, which tier, how many hours and how many pages they took.

On-call slotEngineerTierWindowStartsHours on callPages answered
OC-4101Ingrid Valentijn-OkaforPrimaryDaytimeSep 18, 2:00 PM103
OC-4102Bertrand Whitcombe-LaurentBackupOvernightSep 20, 6:00 AM88
OC-4103Ingrid Valentijn-OkaforEscalationEveningSep 23, 12:00 AM62
OC-4104Cullen Fairbairn-RuizPrimaryEveningSep 25, 12:00 AM67
OC-4105Anselm Rafferty-BoatengBackupDaytimeSep 26, 2:00 PM101
OC-4106Cullen Fairbairn-RuizPrimaryOvernightSep 28, 6:00 AM86
OC-4107Bertrand Whitcombe-LaurentPrimaryOvernightSep 30, 6:00 AM80
OC-4108Isolde Marchetti-ThorneBackupEveningOct 3, 12:00 AM65
OC-4109Ingrid Valentijn-OkaforEscalationDaytimeOct 4, 2:00 PM810
OC-4110Philippa Gunnarsdottir-ShahPrimaryDaytimeOct 6, 2:00 PM104
OC-4111Mirabel Oduya-StanhopeBackupOvernightOct 8, 6:00 AM89
OC-4112Saoirse Hathaway-NkemeluPrimaryEveningOct 10, 12:00 AM6—

18 more rows

Time off requests

12 sample rows · 9 columns

Days an engineer asks to be away, and what the operations lead answered.

RequestEngineerReasonAsked onFirst day awayLast day awayWorkdays away
TO-4204Bertrand Whitcombe-LaurentParental leaveJun 20, 2026Jul 10, 2026Jul 30, 202615
TO-4201Ingrid Valentijn-OkaforVacationJul 20, 2026Aug 19, 2026Aug 27, 20266
TO-4203Saoirse Hathaway-NkemeluVacationAug 4, 2026Sep 3, 2026Sep 10, 20265
TO-4202Cullen Fairbairn-RuizSick daySep 7, 2026Sep 7, 2026Sep 8, 20262
TO-4205Philippa Gunnarsdottir-ShahConference or courseSep 18, 2026Sep 28, 2026Sep 29, 20262
TO-4208Tobias Quillon-AbaraSick dayOct 15, 2026Oct 15, 2026Oct 15, 20261
TO-4209Mirabel Oduya-StanhopeVacationOct 12, 2026Nov 1, 2026Nov 4, 20264
TO-4206Anselm Rafferty-BoatengVacationOct 6, 2026Nov 7, 2026Nov 14, 20266
TO-4212Cullen Fairbairn-RuizConference or courseOct 9, 2026Nov 12, 2026Nov 13, 20262
TO-4207Isolde Marchetti-ThorneVacationOct 10, 2026Nov 22, 2026Dec 1, 20267
TO-4211Ingrid Valentijn-OkaforVacationOct 16, 2026Dec 2, 2026Dec 7, 20264
TO-4210Desmond Delacroix-MossVacationSep 28, 2026Dec 17, 2026Dec 23, 20265

Training and clearances

25 sample rows · 8 columns

Security courses, vendor certifications and screenings each engineer needs to keep touching customer servers, with the day each runs out.

ClearanceEngineerKindCredential numberIssuedRuns outStanding
TR-5120Isolde Marchetti-ThorneNetwork vendor certificationNV-413560May 21, 2024Sep 8, 2026Expired
TR-5111Saoirse Hathaway-NkemeluData center safetyDC-412003Dec 12, 2025Oct 6, 2026Expired
TR-5107Cullen Fairbairn-RuizNetwork vendor certificationNV-411311Nov 17, 2024Nov 12, 2026Renewal due
TR-5113Bertrand Whitcombe-LaurentIncident commander courseIC-412349Jan 16, 2025Dec 7, 2026Renewal due
TR-5110Saoirse Hathaway-NkemeluSecurity awareness courseSA-411830Feb 10, 2026Feb 10, 2027Current
TR-5122Isolde Marchetti-ThorneSecurity awareness courseSA-413906Mar 22, 2026Mar 22, 2027Current
TR-5102Desmond Delacroix-MossSecurity awareness courseSA-410446Apr 1, 2026Apr 1, 2027Current
TR-5114Bertrand Whitcombe-LaurentSecurity awareness courseSA-412522May 21, 2026May 21, 2027Current
TR-5121Isolde Marchetti-ThorneData center safetyDC-413733Jun 5, 2025Jun 5, 2027Current
TR-5106Ingrid Valentijn-OkaforSecurity awareness courseSA-411138Jun 20, 2026Jun 20, 2027Current
TR-5109Cullen Fairbairn-RuizSecurity awareness courseSA-411657Jul 20, 2026Jul 20, 2027Current
TR-5115Philippa Gunnarsdottir-ShahSecurity awareness courseSA-412695Aug 19, 2026Aug 19, 2027Current

13 more rows

Also included

  • Your engineer pageClient portal
  • Monday requests to answerDigest
  • Training running outNotificationTells the operations lead a month before an engineer's course or clearance expires.

Related templates