Podiatry practice
Kestrelmoor Creek Foot & Ankle · Podiatry practice · Asheville, NC
Soren Ibarra is the practice manager at Kestrelmoor Creek Foot & Ankle, a podiatry practice, and relies on this board to watch every new patient move from the first ring to a signed care agreement, so no booked visit slips away.
HealthcareSales pipelineLinked tables4 tables · 5 views · 2 forms · 2 dimension sets · 1 digest · 1 notification · 1 stage rule set · 1 agent
Use this templateInquiry board
New patient inquiriesMarchetti — new patient exam
Nakagawa — sports injury consult
Aldous — diabetic foot exam
Wojcik — ingrown nail procedure
Brightwell — orthotics fitting
Verhoeven — new patient exam
Fenwick — diabetic foot exam
Oyelaran — new patient exam
Okafor — ingrown nail procedure
Pellegrino — orthotics fitting
Rasmussen — sports injury consult
Lindgren — new patient exam
Boateng — diabetic foot exam
Achterberg — wound care visit
Okonkwo — new patient exam
Calloway — new patient exam
Szymanski — sports injury consult
Eriksen — diabetic foot exam
Quartey — orthotics fitting
Voss — diabetic foot exam
Tanaka — new patient exam
Brandvold — orthotics fitting
Nakamura — fungal nail treatment
Tables
New patient inquiries
30 sample rows · 23 columnsEveryone who called about foot or ankle care, from the first call to a signed patient agreement or a no.
| Inquiry | Inquiry number | Patient | Phone | What is bothering them | Visit wanted | |
|---|---|---|---|---|---|---|
| Marchetti — new patient exam | KC-5200 | Elspeth Marchetti-Oyelaran | (828) 555-0150 | elspeth.marchettioyelaran@pisgahmail.net | Heel pain when stepping out of bed | |
| Nakagawa — sports injury consult | KC-5207 | Torben Nakagawa-Reyes | (828) 555-0151 | torben.nakagawareyes@swannanoabox.com | Arch pain after marathon training | |
| Aldous — diabetic foot exam | KC-5214 | Bronwen Aldous-Mensah | (828) 555-0152 | bronwen.aldousmensah@craggydesk.net | Numb toes and a blister that heals slowly | |
| Wojcik — ingrown nail procedure | KC-5221 | Ignatius Wojcik-Larsen | (828) 555-0153 | ignatius.wojciklarsen@blueridgepostdesk.com | Painful ingrown big toenail | |
| Brightwell — orthotics fitting | KC-5228 | Calanthe Brightwell-Osei | (828) 555-0154 | calanthe.brightwellosei@pisgahmail.net | Knee pain; therapist suggested orthotics | |
| Taliaferro — fungal nail treatment | KC-5235 | Ambrose Taliaferro-Ng | (828) 555-0155 | ambrose.taliaferrong@swannanoabox.com | Thick yellow toenails on both feet | |
| Verhoeven — new patient exam | KC-5242 | Magnolia Verhoeven-Adu | (828) 555-0156 | magnolia.verhoevenadu@craggydesk.net | Bunion that rubs in every shoe | |
| Fenwick — diabetic foot exam | KC-5249 | Horatio Fenwick-Dlamini | (828) 555-0157 | horatio.fenwickdlamini@blueridgepostdesk.com | Yearly diabetic foot check | |
| Oyelaran — new patient exam | KC-5256 | Sigrid Oyelaran-Hutchins | (828) 555-0158 | sigrid.oyelaranhutchins@pisgahmail.net | Burning pain in the ball of the foot | |
| Okafor — ingrown nail procedure | KC-5263 | Fitzwilliam Okafor-Bell | (828) 555-0159 | fitzwilliam.okaforbell@swannanoabox.com | Infected ingrown nail on the left toe | |
| Rasmussen — sports injury consult | KC-5284 | Annick Rasmussen-Kwarteng | (828) 555-0162 | annick.rasmussenkwarteng@pisgahmail.net | Ankle sprain that keeps recurring | |
| Pellegrino — orthotics fitting | KC-5270 | Tamsin Pellegrino-Ibe | (828) 555-0160 | tamsin.pellegrinoibe@craggydesk.net | Flat feet and shin splints |
Follow-ups
17 sample rows · 5 columnsEach call, text or email with a prospective patient, and how it went.
| Note | Inquiry | Channel | Outcome | Contacted on |
|---|---|---|---|---|
| Left word about insurance questions | Verhoeven — new patient exam | Oct 14, 2026 | ||
| Verified the Medicare coverage | Fenwick — diabetic foot exam | Oct 13, 2026 | ||
| Verified the marketplace deductible | Oyelaran — new patient exam | Oct 12, 2026 | ||
| Emailed the new patient forms | Okafor — ingrown nail procedure | Oct 11, 2026 | ||
| Talked through orthotics casting | Pellegrino — orthotics fitting | Oct 10, 2026 | ||
| Verified the Medicaid transport benefit | Hallworth — diabetic foot exam | Oct 10, 2026 | ||
| Booked the sports injury consult | Rasmussen — sports injury consult | Oct 11, 2026 | ||
| Texted the visit confirmation | Lindgren — new patient exam | Oct 10, 2026 | ||
| Reviewed what to bring to the visit | Boateng — diabetic foot exam | Oct 9, 2026 | ||
| Booked a wound care visit with the nurse | Achterberg — wound care visit | Oct 8, 2026 | ||
| Emailed the self-pay estimate | Okonkwo — new patient exam | Oct 7, 2026 | ||
| Signed agreement came back at the visit | Calloway — new patient exam | Oct 15, 2026 |
Referring offices
10 sample rows · 7 columnsThe doctors, clinics and shops that send patients, and how much of the schedule each one fills.
| Office | Kind | Office phone | Sending patients since | Inquiries |
|---|---|---|---|---|
| Alderbrook Family Medicine | (828) 555-0121 | Oct 18, 2021 | Aldous — diabetic foot exam, Verhoeven — new patient exam, Okonkwo — new patient exam, Calloway — new patient exam, Nakamura — fungal nail treatment | |
| Ashgrove Internal Medicine | (828) 555-0127 | Oct 18, 2021 | Oyelaran — new patient exam, Montague — fungal nail treatment | |
| Cobalt Valley Orthopedics | (828) 555-0125 | Oct 18, 2020 | Rasmussen — sports injury consult, Quartey — orthotics fitting | |
| Fernbank Urgent Care | (828) 555-0124 | Oct 18, 2022 | Wojcik — ingrown nail procedure, Okafor — ingrown nail procedure, Tanaka — new patient exam | |
| Found us online | — | Oct 18, 2020 | Marchetti — new patient exam, Taliaferro — fungal nail treatment, Ferreira — ingrown nail procedure, Reyes — ingrown nail procedure, Brandvold — orthotics fitting | |
| Hollow Ridge Running Shop | (828) 555-0123 | Oct 18, 2023 | Nakagawa — sports injury consult, Lindgren — new patient exam, Szymanski — sports injury consult | |
| Lanternside Physical Therapy | (828) 555-0126 | Oct 18, 2024 | Brightwell — orthotics fitting, Pellegrino — orthotics fitting, Ashworth — orthotics fitting | |
| Pinecrest Senior Living | (828) 555-0128 | Oct 18, 2023 | Hallworth — diabetic foot exam, Boateng — diabetic foot exam, Eriksen — diabetic foot exam | |
| Reedbank Diabetes Education Center | (828) 555-0122 | Oct 18, 2022 | Fenwick — diabetic foot exam, Sasaki — diabetic foot exam, Voss — diabetic foot exam | |
| Sundial Wound Care Clinic | (828) 555-0129 | Oct 18, 2025 | Achterberg — wound care visit |
Also included
- Inquiry board
- Visits booked
- New callPings the coordinator when someone asks about care, so the coverage check starts the same morning.
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