Self-storage facility
Ivybridge Heights Self Storage · Self-storage facility · Chattanooga, TN
Winona Winterbourne is the facility manager at Ivybridge Heights Self Storage, a three-building self-storage facility in Chattanooga, and she answers every renter's request here and closes it the same week, with each renter seeing only their own in a portal.
Real estateCustomer serviceClient portals4 tables · 7 views · 1 form · 2 dimension sets · 1 portal · 1 digest · 1 notification · 1 agent
Use this templateRequest board
RequestsGate code stopped working
Needs a new lock after cut
Climate unit feels warm
Transfer to a bigger unit
Insurance certificate upload
Gate code after hours
Roll-up door sticks
Credit for broken climate control
Waive late fee
Move to climate unit credit
Proof of insurance needed
Second unit authorization
Change autopay card
Notice of move-out confirmation
Gate code reset after move
Replace cut lock
Humidity check
Move to a lower floor
Late fee waiver
Tables
Requests
29 sample rows · 14 columnsEvery question or favor a renter asks of the office, who is handling it and the day it should be closed by.
| Request | Renter | Unit | Kind | What happened | Status | Opened on |
|---|---|---|---|---|---|---|
| Move-out final bill | Gideon Valtierra-Ngata | — | Final bill and deposit refund. | Sep 8, 2026 | ||
| Overlock removal | Lysander Brathwaite-Quinn | B-204 | Overlock removed after full payment. | Sep 18, 2026 | ||
| Move to a lower floor | Mordecai Pennywhistle-Adu | A-106 | Wanted the first-floor unit closest to the door. | Sep 23, 2026 | ||
| Late fee waiver | Bartram Tuckwell-Lopez | B-202 | Missed the due date after a bank outage. | Sep 27, 2026 | ||
| Humidity check | Marisol Tennyson-Abara | A-105 | Technician measured and reset the control. | Sep 30, 2026 | ||
| Gate code reset | Hildegard Oyewole | A-102 | Forgot code, needed reminder. | Oct 1, 2026 | ||
| Gate code reset after move | Evangeline Rourke-Mutasa | B-207 | Code never worked after her upgrade. | Oct 4, 2026 | ||
| Transfer rent adjustment | Evangeline Rourke-Mutasa | B-207 | Rent change after the switch. | Oct 5, 2026 | ||
| Replace cut lock | Octavia Brenneman-Zhou | C-307 | Needed a lock after a damaged padlock. | Oct 6, 2026 | ||
| Access outside hours | Theodosia Kimura-Hargrove | A-103 | One-time Sunday access to move a piano. | Oct 7, 2026 | ||
| Insurance certificate | Ravi Castellane-Whitlock | C-301 | Uploaded new policy. | Oct 9, 2026 | ||
| Climate control wall panel | Alistair Pemberley-Sato | B-205 | Panel in the hall was not reading. | Oct 10, 2026 |
Renters
18 sample rows · 13 columnsEveryone who rents space: how to reach them, how they pay and what they have asked for.
| Name | Phone | Gate code | Status | Moved in | On autopay | |
|---|---|---|---|---|---|---|
| Alistair Pemberley-Sato | (423) 555-0120 | alistair.pemberleysato@harborlightmail.net | 0300 | Aug 14, 2025 | Yes | |
| Bartram Tuckwell-Lopez | (423) 555-0114 | bartram.tuckwelllopez@harborlightmail.net | 6622 | Nov 12, 2025 | No | |
| Bronwyn Edelstein-Okafor | (423) 555-0121 | bronwyn.edelsteinokafor@harborlightmail.net | 0913 | Sep 28, 2026 | Yes | |
| Calliope Rasmussen-Yilmaz | (423) 555-0117 | calliope.rasmussenyilmaz@harborlightmail.net | 8461 | May 16, 2025 | No | |
| Constance Ilves-Rutherford | (423) 555-0111 | constance.ilvesrutherford@harborlightmail.net | 4783 | May 11, 2024 | Yes | |
| Dominic Hargreave-Lindqvist | (423) 555-0124 | dominic.hargreavelindqvist@harborlightmail.net | 2752 | Feb 11, 2024 | No | |
| Evangeline Rourke-Mutasa | (423) 555-0125 | evangeline.rourkemutasa@harborlightmail.net | 3365 | May 21, 2026 | Yes | |
| Ezio Maranhao-Owusu | (423) 555-0116 | ezio.maranhaoowusu@harborlightmail.net | 7848 | Jul 15, 2026 | Yes | |
| Fitzroy Nagasawa-Bell | (423) 555-0112 | fitzroy.nagasawabell@harborlightmail.net | 5396 | Feb 15, 2025 | No | |
| Gideon Valtierra-Ngata | (423) 555-0126 | gideon.valtierrangata@harborlightmail.net | 3978 | Oct 14, 2023 | No | |
| Hildegard Oyewole | (423) 555-0113 | hildegard.oyewole@harborlightmail.net | 6009 | Jul 6, 2023 | Yes | |
| Lysander Brathwaite-Quinn | (423) 555-0118 | lysander.brathwaitequinn@harborlightmail.net | 9074 | Feb 10, 2026 | No |
Units
26 sample rows · 7 columnsEvery space in the building: its size, its rent, who has it and the day rent is paid through.
| Unit | Size | Kind | Monthly rent | Status | Renter | Paid through |
|---|---|---|---|---|---|---|
| A-101 | $72 | Constance Ilves-Rutherford | Nov 1, 2026 | |||
| A-102 | $110 | Hildegard Oyewole | Nov 9, 2026 | |||
| A-103 | $150 | Theodosia Kimura-Hargrove | Oct 27, 2026 | |||
| A-104 | $150 | — | — | |||
| A-105 | $72 | Marisol Tennyson-Abara | Nov 4, 2026 | |||
| A-106 | $195 | Mordecai Pennywhistle-Adu | Nov 12, 2026 | |||
| A-107 | $72 | — | — | |||
| B-201 | $115 | Calliope Rasmussen-Yilmaz | Oct 24, 2026 | |||
| B-202 | $115 | Bartram Tuckwell-Lopez | Nov 6, 2026 | |||
| B-203 | $85 | Fitzroy Nagasawa-Bell | Sep 17, 2026 | |||
| B-204 | $85 | Lysander Brathwaite-Quinn | Oct 6, 2026 | |||
| B-205 | $150 | Alistair Pemberley-Sato | Nov 14, 2026 |
Also included
- Renter portal
- Monday in progress
- New request alertTells the facility manager the moment a renter sends a new request.
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