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DTC e-commerce brand

Foxmere Crossing Goods · DTC e-commerce brand · Rochester, NY

Priyanka Ulbrich is the operations lead at Foxmere Crossing Goods, a hand-finished walnut and linen kitchen goods brand in Rochester, and she uses this to let customers book local pickups, engraving proofs and gift-wrap sessions at the workshop while keeping each bench and each packer on one order at a time.

RetailSchedulingBookings4 tables · 6 views · 1 form · 1 dimension set · 1 booking page · 1 dashboard · 1 digest · 1 notification · 1 agent
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Handoff board

Handoffs
Requested4
Order 10663: Ostergaard-OduyaFC-10663Wilhelmina Ostergaard-Oduya
Order 10670: Fairchild-MbekiFC-10670Ignatius Fairchild-Mbeki
Order 10677: Lindqvist-HaasFC-10677Perpetua Lindqvist-Haas
Order 10684: Halloran-EdwardsFC-10684Rufus Halloran-Edwards
Booked10
Order 10593: Okonkwo-RainesFC-10593Delphine Okonkwo-Raines
Order 10600: Brightmore-SakaiFC-10600Thea Brightmore-Sakai
Order 10607: Nwosu-LindgrenFC-10607Calliope Nwosu-Lindgren
Order 10614: TillinghastFC-10614Barnaby Tillinghast
Order 10621: Brannock-VossFC-10621Marguerite Brannock-Voss
5 more
Handed over12
Order 10481: Okonkwo-RainesFC-10481Delphine Okonkwo-Raines
Order 10488: VandermolenFC-10488Anselm Vandermolen
Order 10495: Brightmore-SakaiFC-10495Thea Brightmore-Sakai
Order 10502: Halloran-EdwardsFC-10502Rufus Halloran-Edwards
Order 10509: Nwosu-LindgrenFC-10509Calliope Nwosu-Lindgren
7 more
Cancelled2
Order 10579: Lindqvist-HaasFC-10579Perpetua Lindqvist-Haas
Order 10586: VandermolenFC-10586Anselm Vandermolen
No-show2
Order 10565: Ostergaard-OduyaFC-10565Wilhelmina Ostergaard-Oduya
Order 10572: Fairchild-MbekiFC-10572Ignatius Fairchild-Mbeki

Tables

Handoffs

30 sample rows · 10 columns

Every pickup, engraving proof and gift-wrap pack-out booked at the workshop, and who handles it.

OrderOrder numberCustomerHandoff typeBenchHandled byHandoff time
Order 10684: Halloran-EdwardsFC-10684Rufus Halloran-EdwardsGift-wrap and packPacking bench BZuri Halvorsen-Mbeki-SatoOct 29, 5:00 PM
Order 10677: Lindqvist-HaasFC-10677Perpetua Lindqvist-HaasLocal pickupPickup counterBirgit AldridgeOct 28, 2:30 PM
Order 10670: Fairchild-MbekiFC-10670Ignatius Fairchild-MbekiGift-wrap and packPacking bench AGunnar PellegrinoOct 27, 6:00 PM
Order 10663: Ostergaard-OduyaFC-10663Wilhelmina Ostergaard-OduyaEngraving proofEngraving benchMateo Fairbanks-OyelaranOct 27, 3:30 PM
Order 10656: Quennell-OkaforFC-10656Alistair Quennell-OkaforLocal pickupPickup counterBirgit AldridgeOct 26, 2:00 PM
Order 10649: Kovalenko-BurkeFC-10649Seraphina Kovalenko-BurkeGift-wrap and packPacking bench BZuri Halvorsen-Mbeki-SatoOct 23, 3:00 PM
Order 10642: Mwangi-HoltFC-10642Evander Mwangi-HoltGift-wrap and packPacking bench AGunnar PellegrinoOct 22, 5:30 PM
Order 10586: VandermolenFC-10586Anselm VandermolenLocal pickupPickup counterBirgit AldridgeOct 22, 2:00 PM
Order 10635: Pemberton-AdeyemiFC-10635Ottilie Pemberton-AdeyemiLocal pickupPickup counterBirgit AldridgeOct 21, 7:00 PM
Order 10628: Castellanos-RuizFC-10628Leopold Castellanos-RuizEngraving proofEngraving benchMateo Fairbanks-OyelaranOct 21, 2:30 PM
Order 10621: Brannock-VossFC-10621Marguerite Brannock-VossGift-wrap and packPacking bench BZuri Halvorsen-Mbeki-SatoOct 20, 6:00 PM
Order 10614: TillinghastFC-10614Barnaby TillinghastLocal pickupPickup counterBirgit AldridgeOct 20, 3:00 PM

18 more rows

Customers

15 sample rows · 7 columns

The people who have ordered, how to reach them and how much they have spent.

CustomerPhoneEmailCustomer sinceHandoffs
Alistair Quennell-Okafor(585) 555-0141alistair.quennellokafor@lakeshorepostbox.netJan 31, 2026Order 10558: Quennell-Okafor, Order 10656: Quennell-Okafor
Anselm Vandermolen(585) 555-0131anselm.vandermolen@lakeshorepostbox.netNov 17, 2024Order 10488: Vandermolen, Order 10586: Vandermolen
Barnaby Tillinghast(585) 555-0135barnaby.tillinghast@lakeshorepostbox.netMay 16, 2025Order 10516: Tillinghast, Order 10614: Tillinghast
Calliope Nwosu-Lindgren(585) 555-0134calliope.nwosulindgren@millracemail.comMar 17, 2025Order 10509: Nwosu-Lindgren, Order 10607: Nwosu-Lindgren
Delphine Okonkwo-Raines(585) 555-0130delphine.okonkworaines@millracemail.comSep 18, 2024Order 10481: Okonkwo-Raines, Order 10593: Okonkwo-Raines
Evander Mwangi-Holt(585) 555-0139evander.mwangiholt@lakeshorepostbox.netNov 12, 2025Order 10544: Mwangi-Holt, Order 10642: Mwangi-Holt
Ignatius Fairchild-Mbeki(585) 555-0143ignatius.fairchildmbeki@lakeshorepostbox.netMay 21, 2026Order 10572: Fairchild-Mbeki, Order 10670: Fairchild-Mbeki
Leopold Castellanos-Ruiz(585) 555-0137leopold.castellanosruiz@lakeshorepostbox.netAug 14, 2025Order 10530: Castellanos-Ruiz, Order 10628: Castellanos-Ruiz
Marguerite Brannock-Voss(585) 555-0136marguerite.brannockvoss@millracemail.comJun 25, 2025Order 10523: Brannock-Voss, Order 10621: Brannock-Voss
Ottilie Pemberton-Adeyemi(585) 555-0138ottilie.pembertonadeyemi@millracemail.comSep 23, 2025Order 10537: Pemberton-Adeyemi, Order 10635: Pemberton-Adeyemi
Perpetua Lindqvist-Haas(585) 555-0144perpetua.lindqvisthaas@millracemail.comJul 20, 2026Order 10579: Lindqvist-Haas, Order 10677: Lindqvist-Haas
Rufus Halloran-Edwards(585) 555-0133rufus.halloranedwards@lakeshorepostbox.netFeb 25, 2025Order 10502: Halloran-Edwards, Order 10684: Halloran-Edwards

3 more rows

Benches

4 sample rows · 4 columns

The counter and benches where an order can be handed over or packed, one order at a time each.

BenchUsed forHandoffs
Pickup counterThe front window where local customers collect orders.Order 10481: Okonkwo-Raines, Order 10502: Halloran-Edwards, Order 10523: Brannock-Voss, Order 10544: Mwangi-Holt, Order 10558: Quennell-Okafor, Order 10565: Ostergaard-Oduya, Order 10586: Vandermolen, Order 10593: Okonkwo-Raines, Order 10614: Tillinghast, Order 10635: Pemberton-Adeyemi, Order 10656: Quennell-Okafor, Order 10677: Lindqvist-Haas
Engraving benchWhere custom engraving proofs are checked with the customer.Order 10488: Vandermolen, Order 10509: Nwosu-Lindgren, Order 10537: Pemberton-Adeyemi, Order 10579: Lindqvist-Haas, Order 10600: Brightmore-Sakai, Order 10628: Castellanos-Ruiz, Order 10663: Ostergaard-Oduya
Packing bench AThe first of two benches for gift-wrap and large orders.Order 10495: Brightmore-Sakai, Order 10530: Castellanos-Ruiz, Order 10572: Fairchild-Mbeki, Order 10607: Nwosu-Lindgren, Order 10642: Mwangi-Holt, Order 10670: Fairchild-Mbeki
Packing bench BThe second bench, beside the shipping shelves.Order 10516: Tillinghast, Order 10551: Kovalenko-Burke, Order 10621: Brannock-Voss, Order 10649: Kovalenko-Burke, Order 10684: Halloran-Edwards

Also included

  • Booked handoffsDigest
  • Handoff given backNotificationTells the operations lead when a customer gives a time back so the bench can be offered again.

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