Cosmetics maker

Elmstead Hill Botanicals · Cosmetics maker · Burlington, VT

Elif Ozturk leads operations at Elmstead Hill Botanicals, a natural cosmetics maker, and uses this to answer every retailer's reorder, sample, shipment or label question and see by product line and by week where requests pile up.

ManufacturingCustomer serviceDrill-down3 tables · 5 views · 1 form · 1 dimension set · 2 drill-downs · 1 digest · 1 notification · 1 agent
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Request board

Retailer requests
New4
Sample request for the eye creamAshgrove Lane BeautySample request
Late shipment of the shampoo orderDovetail Hollow ShopLate shipment
Second reorder of the rosehip serum, larger caseLarkwhistle GoodsReorder
Return of damaged scalp tonicCobbleford Gifts and GoodsReturn
In progress4
Damaged tubes in the lip caseBrindlecross Day SpaDamaged units
Reorder of the bath soakSaltmarsh Corner DrugsReorder
Label question on the shampoo claimsWrenhaven WellnessIngredient or label question
Invoice question on the free shipping lineMarrowfield Bath HouseInvoice question
Waiting on stock4
Reorder of the sleep mistThornapple and Wick ApothecaryReorder
Reorder of the repair serumQuillon Street PharmacyReorder
Reorder of the beard and body washTamsin and ThorneReorder
Reorder of the cuticle stickHollinwood Quay SpaReorder
Closed22
Reorder of the rosehip serumThornapple and Wick ApothecaryReorder
Sample set for the new buyerQuillon Street PharmacySample request
Pallet arrived four days lateBrindlecross Day SpaLate shipment
Cracked jars in the oat body butter caseLarkwhistle GoodsDamaged units
Does the shampoo bar contain coconut?Wrenhaven WellnessIngredient or label question
17 more

Tables

Retailer requests

34 sample rows · 12 columns

Every retailer's reorder, question or complaint, from the first call to the day it is closed.

RequestRetailerKindProduct lineCame in byStatusReceived
Second reorder of the rosehip serum, larger caseLarkwhistle GoodsReorderFace carePhoneNewOct 18, 2026
Return of damaged scalp tonicCobbleford Gifts and GoodsReturnHair careWeb formNewOct 18, 2026
Sample request for the eye creamAshgrove Lane BeautySample requestFace careWeb formNewOct 17, 2026
Late shipment of the shampoo orderDovetail Hollow ShopLate shipmentHair carePhoneNewOct 17, 2026
Label question on the shampoo claimsWrenhaven WellnessIngredient or label questionHair careWeb formIn progressOct 15, 2026
Invoice question on the free shipping lineMarrowfield Bath HouseInvoice questionFace carePhoneIn progressOct 15, 2026
Reorder of the bath soakSaltmarsh Corner DrugsReorderBody careWeb formIn progressOct 14, 2026
Reorder of the cuticle stickHollinwood Quay SpaReorderLip careWeb formWaiting on stockOct 13, 2026
Damaged tubes in the lip caseBrindlecross Day SpaDamaged unitsLip carePhoneIn progressOct 13, 2026
Reorder of the beard and body washTamsin and ThorneReorderHair carePhoneWaiting on stockOct 12, 2026
Reorder of the repair serumQuillon Street PharmacyReorderFace careWeb formWaiting on stockOct 11, 2026
Reorder of the sleep mistThornapple and Wick ApothecaryReorderBody carePhoneWaiting on stockOct 10, 2026

22 more rows

Retailers

12 sample rows · 10 columns

The stores that stock the line, with every request each has made.

RetailerBuyerBuyer phoneBuyer emailShip-to addressKind of storeStocking us since
Ashgrove Lane BeautyPhilomena Rasmussen-Oke(802) 555-0137philomena.rasmussenoke@retailmailbox-ozturk.net85 Ashgrove Lane, Burlington, VT 05497PharmacyOct 23, 2025
Brindlecross Day SpaAnneliese Okwuosa-Daly(802) 555-0113anneliese.okwuosadaly@retailmailbox-ozturk.net96 Brindlecross Green, Burlington, VT 05439SpaDec 13, 2023
Cobbleford Gifts and GoodsIgnatius Fontaine-Adu(802) 555-0133ignatius.fontaineadu@retailmailbox-ozturk.net19 Cobbleford Row, Burlington, VT 05484BoutiqueJul 5, 2025
Dovetail Hollow ShopMatthias Iyer-Brandt(802) 555-0125matthias.iyerbrandt@retailmailbox-ozturk.netUnit 4 Dovetail Hollow, Burlington, VT 05468Online shopNov 27, 2024
Hollinwood Quay SpaWinslow Bhattacharya-Reed(802) 555-0145winslow.bhattacharyareed@retailmailbox-ozturk.net61 Hollinwood Quay, Burlington, VT 05413SpaMay 31, 2026
Larkwhistle GoodsDashiell Montoya-Weir(802) 555-0105dashiell.montoyaweir@retailmailbox-ozturk.net7 Ferncliffe Walk, Burlington, VT 05413BoutiqueMar 8, 2023
Marrowfield Bath HouseSeraphina Yilmaz-Cote(802) 555-0129seraphina.yilmazcote@retailmailbox-ozturk.net302 Marrowfield Terrace, Burlington, VT 05471BoutiqueMar 17, 2025
Quillon Street PharmacyRuairi Castellano-Phiri(802) 555-0109ruairi.castellanophiri@retailmailbox-ozturk.net220 Quillon Street, Burlington, VT 05426PharmacyJul 6, 2023
Saltmarsh Corner DrugsEverett Nakamura-Holt(802) 555-0117everett.nakamuraholt@retailmailbox-ozturk.net13 Saltmarsh Corner, Burlington, VT 05442PharmacyMay 1, 2024
Tamsin and ThorneJericho Aldana-Pruitt(802) 555-0141jericho.aldanapruitt@retailmailbox-ozturk.net2 Thornecliff Mews, Burlington, VT 05400Online shopFeb 10, 2026
Thornapple and Wick ApothecaryMarit Goldsborough-Eze(802) 555-0101marit.goldsborougheze@retailmailbox-ozturk.net41 Larkfield Spur, Burlington, VT 05400BoutiqueSep 9, 2022
Wrenhaven WellnessGwendolyn Abara-Stroud(802) 555-0121gwendolyn.abarastroud@retailmailbox-ozturk.net58 Wrenhaven Parade, Burlington, VT 05455SpaAug 9, 2024

Also included

  • Requests by week and product lineDrill-down
  • Product line by kind of requestDrill-down
  • Waiting on stockDigest
  • Answer-by tomorrowNotificationNudges whoever owns a request when its answer is due tomorrow.