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IT helpdesk

Birchcombe Hill Helpdesk · IT helpdesk · Grand Rapids, MI

Benedikt Haverford leads the internal IT helpdesk at Birchcombe Hill Helpdesk, which supports a 300-person company in Grand Rapids, and he uses this to keep every toner, cable and headset counted, reordered on time and never out when someone needs one.

Any businessInventoryDrill-down4 tables · 4 views · 1 form · 2 dimension sets · 1 dashboard · 1 drill-down · 1 digest · 1 notification · 1 agent
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All supplies

Supplies
SupplyShelf codeCategoryVendorUnit costOn handReorder at
USB-C to USB-C cable, 2 mCB-201Cables and adaptersCorvane Cable Depot$11148
HDMI cable, 2 mCB-202Cables and adaptersCorvane Cable Depot$935
DisplayPort cable, 2 mCB-203Cables and adaptersCorvane Cable Depot$1065
USB-C to HDMI adapterCB-204Cables and adaptersCorvane Cable Depot$1824
USB-C docking stationCB-205Cables and adaptersCorvane Cable Depot$12942
VGA to HDMI adapterCB-206Cables and adaptersCorvane Cable Depot$1403
USB headset with microphonePH-404Headsets and camerasWesterly Peripheral Supply$5264
Webcam, 1080pPH-405Headsets and camerasWesterly Peripheral Supply$6123
Laptop privacy screen filterPH-406Headsets and camerasWesterly Peripheral Supply$3852
Wireless keyboardPH-401Keyboards and miceWesterly Peripheral Supply$3474
Wireless mousePH-402Keyboards and miceWesterly Peripheral Supply$2235
Wired keyboardPH-403Keyboards and miceWesterly Peripheral Supply$1902

20 more rows

Tables

Supplies

32 sample rows · 15 columns

Every consumable the helpdesk hands out, how many are on the shelf, and when it must be reordered.

SupplyShelf codeCategoryVendorUnit costOn handReorder at
USB-C to USB-C cable, 2 mCB-201Cables and adaptersCorvane Cable Depot$11148
HDMI cable, 2 mCB-202Cables and adaptersCorvane Cable Depot$935
DisplayPort cable, 2 mCB-203Cables and adaptersCorvane Cable Depot$1065
USB-C to HDMI adapterCB-204Cables and adaptersCorvane Cable Depot$1824
USB-C docking stationCB-205Cables and adaptersCorvane Cable Depot$12942
VGA to HDMI adapterCB-206Cables and adaptersCorvane Cable Depot$1403
USB headset with microphonePH-404Headsets and camerasWesterly Peripheral Supply$5264
Webcam, 1080pPH-405Headsets and camerasWesterly Peripheral Supply$6123
Laptop privacy screen filterPH-406Headsets and camerasWesterly Peripheral Supply$3852
Wireless keyboardPH-401Keyboards and miceWesterly Peripheral Supply$3474
Wireless mousePH-402Keyboards and miceWesterly Peripheral Supply$2235
Wired keyboardPH-403Keyboards and miceWesterly Peripheral Supply$1902

20 more rows

Vendors

7 sample rows · 8 columns

The companies the helpdesk buys from, who to call, and how many days a delivery takes.

VendorRepPhoneEmailDelivery timeAccount numberSupplies
Corvane Cable DepotJasper Linnell(616) 555-0162sales@corvanecabledepot.net4BH-2275USB-C to USB-C cable, 2 m, HDMI cable, 2 m, DisplayPort cable, 2 m, USB-C to HDMI adapter, USB-C docking station, VGA to HDMI adapter
Harkness Network PartsIngeborg Salazar-Whitt(616) 555-0165quotes@harknessnetworkparts.net7BH-7421Ethernet patch cable, 3 ft, Ethernet patch cable, 10 ft, Fiber patch cable, LC to LC, Rack screws and cage nuts, 50-pack
Lindgren Power CellsEvander Koskinen(616) 555-0164desk@lindgrenpowercells.net6BH-1893Laptop charger, 65 W USB-C, AA batteries, 24-pack, AAA batteries, 24-pack, Surge protector, 6 outlet
Penhallow Toner and ImagingOdalys Merriwether(616) 555-0161orders@penhallowtonerimaging.net3BH-4410Black toner cartridge, high yield, Cyan toner cartridge, Magenta toner cartridge, Yellow toner cartridge, Imaging drum unit, Waste toner bottle
Quillon Office DirectThornton Brightmere(616) 555-0166service@quillonofficedirect.net2BH-3302Label printer tape, 1 in, Cable ties, 100-pack, Monitor stand riser, Blank badge cards, 100-pack
Tavistock Media StoragePhilippa Orrin(616) 555-0167orders@tavistockmediastorage.net5BH-5917USB flash drive, 64 GB, External hard drive, 1 TB
Westerly Peripheral SupplyMarisol Thackwray(616) 555-0163accounts@westerlyperipheralsupply.net5BH-6038Wireless keyboard, Wireless mouse, Wired keyboard, USB headset with microphone, Webcam, 1080p, Laptop privacy screen filter

Restock orders

9 sample rows · 9 columns

What the helpdesk has ordered, from whom, and when it is due on the shelf.

Order numberVendorPlaced onExpected onReceived onOrder statusOrdered by
BH-2044Penhallow Toner and ImagingSep 18, 2026Sep 25, 2026Sep 26, 2026ReceivedTamsin Vandersloot
BH-2045Corvane Cable DepotSep 24, 2026Sep 29, 2026Oct 1, 2026ReceivedDariusz Fenwick
BH-2046Harkness Network PartsSep 27, 2026Oct 3, 2026Oct 3, 2026ReceivedRosamund Achterlund
BH-2047Lindgren Power CellsSep 30, 2026Oct 6, 2026Oct 6, 2026ReceivedRosamund Achterlund
BH-2048Westerly Peripheral SupplyOct 4, 2026Oct 9, 2026Oct 10, 2026ReceivedLorcan Abernathy-Pike
BH-2043Quillon Office DirectOct 8, 2026Oct 12, 2026Oct 13, 2026ReceivedDariusz Fenwick
BH-2050Westerly Peripheral SupplyOct 12, 2026Oct 18, 2026—ShippedTamsin Vandersloot
BH-2049Penhallow Toner and ImagingOct 16, 2026Oct 19, 2026—PlacedTamsin Vandersloot
BH-2051Tavistock Media StorageOct 15, 2026Oct 20, 2026—PlacedDariusz Fenwick

Also included

  • Stock by location and statusDrill-down
  • Friday reorder listDigest
  • Item running lowNotificationPings the helpdesk lead when an item drops to the count where it should be reordered.

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